Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
12 reviews
Nature's PawSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nature’s Paw makes premium liquid collagen for dogs. Our Bio-Active 4 formula combines grass-fed beef collagen peptides, hyaluronic acid, biotin and vitamin C in a once-daily liquid you pour over food, so there are no pills to hide. It’s built around a simple idea: Restoration, Not Supplementation. Instead of masking itchy skin, dull coats or stiff joints, we focus on rebuilding the collagen dogs naturally start losing from around age two.
Nature's Paw (trynaturespaw.com) has 12 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
12 approved reviews, newest moderated first
First of all, Jess actually replied to an email I had sent & a concern of mine. That meant a great deal to me. She was not just an employee, she made me feel that she was there for me. I'll be back & hope to 'talk' to her again.
By Judy Doyle W.
Quick 1 day response from Jess, kind and very helpful! Thanks!
By Rhonda S.
Jess was wonderful in addressing the issue that I had. She took care of everything for me, and she’s very kind. Cynthia Laquitara
By Cynthia L.
Although my dog was not able to take the supplement, the representative that responded to my email was kind, courteous and helpful.
By Mary B.
Jess was very helpful for my situation. He understood everything I explained to him and was able to fix the problem I was having with a product to my satisfaction. He replied to my question quickly and resolved the matter quickly. Thank you Jess!
By Sheri
I had a concern and it was corrected immediately. Great service.
By George A P.
Jess was so nice and was quick to respond to my request.
By Shellie S.
Product seems to really help our 7 year old hairless terrior. After starting, within a couple weeks we noticed increased play as if she was half her age. Also customer service is awesome. They are very quick to respond and accommodating. Highly recommend!
By Bb
