MindedReviews of tryminded.com

World Class. From the setup to the appointment itself. They have, at Minded, absolutely set the standard in Telehealth.

UPDATE: They have gotten back to me and scheduled an appointment. SOFTWARE PROBLEMS. They were contacting me but I received no notifications. I’ve been using Minded Care for a year. Up until now, they were professional, efficient, and courteous. I would easily have given them 5 stars in a review. I have changed this review from a 1 star to a 2 simply because they were great in the past.(3 since they’ve gotten back to me). But recently, something has gone very wrong with their website and subsequent patient care. I’ve been leaving messages on my account for the care team for nearly a week. They never sent me a link to make an appointment to get my prescription renewed. This has NEVER happened in the past. On the prescription tab it has said, “Under Review” for days, and I have left numerous messages letting them know I’m completely out of medication, and need the renewal now, but my requests go unanswered. I’m desperate for my meds and need a response. I don’t know where to turn. In addition to using the patient portal messaging app, I have reached out to their customer support email several times telling them I am out of meds, but have received NO RESPONSE. It’s a serious medical and psychiatric crisis to be forced to be without meds you’ve been on for years. I have never heard of psychiatric caregivers ghosting their patients.

Extreme patience & understanding. She focused on core problems and asked very good questions. My wifi was going in & out due to a tech here at my house doing work on our internet, she maintained a good attitude and was very nice about it all. Happy to have her as a dr.

Dr. was absolutely wonderful. I switched over from ForHers and I’m so extremely happy I did! If only for the doctor I spoke to, never mind the convenience of having same day prescriptions, less expensive and my insurance covers my meds now I would give 5 stars all day long!

I signed up for this service last month, I had a scheduled appointment within 2 days..I am not gonna lie I was a little nervous being it was all online and just didn't know if it was gonna work for me. Well it really did work amd extremely happy I came across this service being I don't drive right now. It was super easy they sent me a reminder the day before with the link to log on with the phyciatrist and the next day I clicked on the link and immediately was connected with Kiara, lete just first say the sweetest lady she was so caring, asked me questions, gave me advice on the situations I been facing she was really AMAZING!! I love this service and so completely satisfied. For anyone thinking of trying it definitely do it. They r really great, support aswell any questions they immediately respond with a answer..thank you again for your service and looking forward to my appointment next month..

This was a very good experience

I have been trying to get in to see someone for the last 2 years, Minded is where I'm finally finding help.

Very helpful with my problem and gave me great solutions.