I was con into buying a subscription
I was con into buying a subscription, I thought I was making a one off purchase and the customer service are not responding to me now. But they are still taking my money.
By Customer
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
36 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
about goodbuyadd goodbuy – it's free!shopThe Easy Button for Conscious Shopping goodbuy is a free shopping tool that makes it ridiculously easy to find the exact products you want from the small businesses that align with your values – without the extra hassle of scrolling to page 10 of your search results.Shop what you want and support who you want. With over 19M+ products from 183K independent brands and boutiques, goodbuy is on a mission to make shopping feel good by making conscious shopping easier online.The goodbuy browser extension (on both desktop and mobile) intercepts online mega-retailer shopping searches and pops-up on the screen with similar options to shop from thousands of small businesses. In addition to their browser extensions, goodbuy hosts a unique shopping engine and marketplace where users can search millions of products, from thousands of independent brands, and filter based on their personal values. Shoppers who sign up will create individualized profiles and select the values they are looking to support with the options including: AAPI-owned, American made, Black-owned, certified ethical, cruelty free, family-owned, Indigenous-owned, Latina/o/x-owned, LGBTQIA+ owned, local, owner with disability(ies), sustainable, vegan, veteran-owned, MENA-owned and women-owned. With thoughtfully curated brands, sustainable products and local retailers brought to the forefront of the shopping experience, goodbuy is setting the new standard for smart shopping for the modern consumer.Shop small. Shop easily. Shop what matters to you.
Goodbuy (trygoodbuy.com) has 36 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
36 approved reviews, newest moderated first
I was con into buying a subscription, I thought I was making a one off purchase and the customer service are not responding to me now. But they are still taking my money.
By Customer
They sent wrong part .and keep giving me a runaround. With no intention of refund.
By Jeff T.
I LOVE this app!! It makes shopping sustainably SO so easy. I’ve always wanted to move away from supporting large corporations (cough, Amaz*n), and this app really checks all the boxes. The web browser add on is so helpful too!!
By Stefany S.
Response from Goodbuy· Jun 30, 2022
Yes! We're so happy to hear goodbuy is helping you shop small and steer clear of mega retailers. Thank you for review!
I love Goodbuy and everything they stand for! The company is full of great people working to make a difference. I love to know my money is going towards small businesses that are making a differences.
By McKenna E.
Response from Goodbuy· Jun 21, 2022
Thanks for your review! We're so glad goodbuy is helping you support who you want to support, and thank you for putting your money where your heart is!
This app is great for finding what you need from vendors you want to support, but might not otherwise find. Love it!
By Lindsey
Response from Goodbuy· Jun 20, 2022
Awesome! So glad you're enjoying goodbuy! Thanks for sharing your thoughts!
Goodbuy has made it so easy for me to shop small for everything- even things I didn’t think I *could* get from smaller retailers, like skincare and dog toys. I have also found some amazing gifts! I know they’ll be unique and extra special coming from small artists and business owners. Love love Goodbuy
By Rachel A.
Response from Goodbuy· Jun 20, 2022
Thank you for your review! We're so glad to hear you love goodbuy and love supporting small!
A very intuitive interface when purchasing from one of their approved (rated? selected?) businesses. A little irritating with all the pop ups to encourage me to share with my peeps that I made a purchase via recommendation/via being on the site re: Goodbuy. There's gotta be a better way for me to celebrate my purchase without pushing me to do so.
By Petit C.
Response from Goodbuy· Jun 14, 2022
Thank you for your review! We're so happy to hear you had a good experience finding the products you want and need using the goodbuy tools! And thank you for the feedback regarding prompting you to share your purchases, I guess we get a little over-excited!
I absolutely love how easy Goodbuy makes it to support small businesses and to shop in line with your values! I couldn’t recommend it more!
By Mary
Response from Goodbuy· Jun 14, 2022
Thank you so much for your review! We're so stoked to hear you love supporting small with goodbuy! We appreciate the recommendation!