I would like to cancel my subscription
I would like to cancel my subscription
By Melard R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
158 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Celmor is listed under Cosmetics & Makeup.
Celmor (trycelmor.com) has 158 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
158 approved reviews, newest moderated first
I would like to cancel my subscription
By Melard R.
A light, delightful fragrance. Not overpowering and lasts all day!
By Chanel
I made an order during a sale timing, and somehow was subscribed to their monthly subscription. Once I requested my refund, they proceeded to take $15 for a “restocking fee”. I’m currently going through my bank to receive full refund of payment. They will say you were “subscribed” when in fact you were not.
By Akilah J.
Jeffry in customer service responded really quickly and was very helpful with my issue. I really appreciate the service that I received.
By Suzanne N.
Was charged $99.99 for a second order that I did not place. After becoming completely frustrated they did refund my money but stated that there was a $40.00 refund charge. After speaking to her supervisor Annalise refunded the entire amount. Who knows if I’ll actually receive the money. Biggest scam ever. She then offered to give me a 20% discount if I would reorder. Fat chance. Do not buy!
By Sheila M.
They were extremely gracious by refunding my payment due to a misunderstanding. I was allowed to keep the product and I must say it's much nicer than the one I was currently using. I am 81 nothing is going to fix this old skin but it does feel really nice and helps the dryness. I would recommend it to anyone suffering from the same condition.
By Susan C.
Response from Celmor· Sep 30, 2026
Hi Susan, Thank you so much for sharing such a thoughtful review with us! We're truly glad to hear that our team was able to help resolve the misunderstanding and that you've been enjoying the product. It means a lot to know that you've found it pleasant to use and that it has helped with dryness. We sincerely appreciate your kind words and recommendation. If you ever have any questions or need assistance, please feel free to reach out to us at [email protected]. We're always happy to help. Thank you for choosing Celmor! Warm regards, Celmor Customer Care Team
Too many pop up offers. When it was complete it said successful, but did not give me an order number or confirmation number. This seems fishy.
By Molly
Easy to order and freebies
By Eileen S.
Response from Celmor· Sep 30, 2026
Hi dear Eileen, Thank you so much for your feedback! We’re happy to hear that you found the ordering process easy and straightforward. We truly appreciate you choosing Celmor and taking the time to share your experience with us. We hope you have a wonderful experience with your product and look forward to hearing your thoughts once you’ve had the opportunity to try it. If you ever have any questions or need assistance, please feel free to contact us at [email protected]—we’re always happy to help. Warm regards, Celmor Customer Care Team