TruxosReviews of truxos.com

This company is a scam Beware! I knew it sounded too good to be true They offer you a job as a package courier and then never pay you Worked for them a month My friend as well I’m so worried because they have our social security numbers!!!

I have to admit, my experience with Truxos has been frustrating. While they do manage to ship orders quickly, I've had issues with inventory tracking. I sell apparel, and there have been multiple occasions where my stock counts were wrong, leading to backorders and customer complaints. I raised the issue with them, but it took too long for them to investigate. By the time the issue was resolved, it caused unnecessary delays, and I lost sales. The service is okay, but I’m definitely looking for something more reliable.

I run a startup that sells high-end wearable tech, and I've had nothing but problems with this fulfillment service. The first red flag came when my order for a batch of smartwatches was delayed by a full week. When the watches finally shipped, they arrived with faulty packaging that led to several complaints from customers about damaged goods. The customer service team didn’t offer a satisfactory solution, and it took forever to get a refund for the damaged units. I’m now reconsidering my options.

Everything went mostly fine, but I had some unexpected challenges. The packaging process was smooth, and the communication at first was solid. However, once the shipments left, I noticed a few packages had tracking issues. Some of my backers had no idea where their items were, and it took a couple of days for support to resolve the problem. I wish they'd been more proactive in providing updates on where the packages were instead of me constantly following up. Overall, it was okay, but transparency could've been better.