Great customer service!
Great customer service!
By Chris W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
429 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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TrustFares (trustfares.com) has 429 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
429 approved reviews, newest moderated first
Great customer service!
By Chris W.
AGENT WAS VERY THOROUGH, RESPECTFUL, HELPFUL AND EASY TO UNDERSTAND.
By Dawn L.
very good and very nice
By somaya
TrustFare is a good website to find cheap and convenient tickets. I had Lucas who was helping me in booking my tickets. He was really helpful. He is very polite and understanding. As a first time customer, my experience was good. Would recommend!
By ar K.
Helped me find better flight options after having to change the flight time and date
By Emmanuel S.
Sid was very helpful with us, we couldn't find our confirmation and he sent it to us, as well as our e-ticket numbers. He was very fast responding, very nice and knowledgable!
By anonymous
Rocco was very thoughtful and listened to what my reuqirements were for my flight dates. Also did it in timely manner. You were awesome Thanks Sallay
By Sallay A.
I made a mistake while booking. Was not careful about checking am and pm. Absent mindedly booked an early morning flight, thinking it was evening flight. The agent "Anabelle" did a great job of working with me and fixing the issue and on top of it I was not charged any change fees either. Great service!
By Gopal