The agent that assisted me with my…
The agent that assisted me with my flight details was very helpful.
By Robert AnnMarie N.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
429 reviews
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TrustFares (trustfares.com) has 429 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
429 approved reviews, newest moderated first
The agent that assisted me with my flight details was very helpful.
By Robert AnnMarie N.
I like the assistance of Kevin and I'm very happy with trustpilot.com
By Hassan D.
Kevin did a great job troubleshooting with us and making sure we received the tickets.
By Valued C.
Alice was exrmely professino; and handeled all my affarirs
By shahen G.
Alice was very helpful and very professional!
By Carlos V.
Very helpful and nice professional
By Marquise R.
This is not a genuine business, they will give you the run around and attempt to charge you more. I booked 2 tickets to Taiwan for an advertised price and specific timings to attend a wedding. Immediately I'm contacted via email to call to verbally verify my booking. I call a toll free number, stay on hold for 10 minutes to be told the flight booking was not available, I can fly if I'm willing to leave a day earlier and pay more. I rejected the new flight and was told I'd receive confirmation of the original booking in 3-4hours. It's been 2 days and they haven't called me once. This business is a shell online travel agent operating in India using toll free numbers. You have been warned, I've had to cancel my cards and have spent over 3 hours dealing with this situation. Would pay attention to the reviews on trust pilot. The 5* are all fake and botted. Pay attention to the 1*s and you'll find a lot of situations just like mine. Be careful
By Jack
I booked and paid for a flight and received an email to call for verbal confirmation. When I called, I was told that the price of my ticket increased which I refused to pay. I have yet to receive my ticket!! Check the reviews before you book! I did end up calling them back so I could get my ticket because I never received it or heard back after. I did end up getting my ticket.
By Kristin G.