Medicare update
I called, left multiple messages and no one ever responded. Very disappointed.
By Christine
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
118 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Trusted Senior Specialists is your one-stop provider for all your health care coverage needs. We'll help you navigate through the world of Medicare.
Trusted Senior Specialists LLC (trustedseniorspecialists.com) has 118 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
118 approved reviews, newest moderated first
I called, left multiple messages and no one ever responded. Very disappointed.
By Christine
Samara, Looked over our RX requirements and found a great plan for us and we stayed with our original supplement. However, she was able to save money on my RX plan.
By Brenda
Pleasant, knowledgeable, & exhibited sincere interest in helping identify best benefits for my 89 year old mom.
By Bobbie
Jana gave very detailed. explicit information. She made sure she found out what I needed, and matched me to the best provider. She's going to save me a lot of money, I'm very pleased.
By judy
Thanks To Thaddeus Samuel, who was very patient to explain the process so that i could understand the process and the different types of plans as he moved forward...i felt very at ease with the process and was comfortable to ask questions, it was a real pleasure reviewing everything. That said i was glad to have picked the right plan all along, plus my doctor is in the Humana Network that i chose, Mr Samuel is an asset to T.S.S. Happy Holiday's To All Nick Andrade
By Nick A.
Navraj helped me to confirm my decision to keep my current plan,
By EDNA E.
Abandoned after first sign up.
By Jay
Slow, inefficient, and not well informed. My wife called the same agent a few days later and got a snide remark about me. Not only that, but she, the agent, seemed to be uninterested in helping my wife. That is odd because both of us have dealt with that agent before and been satisfied. While I'm at it I'll mention that the entire process is ridiculously long and cumbersome, apparently designed to deal with slow children, not adults. Next time we will try another service.
By Robert T M.