Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
171 reviews
Truss Financial GroupSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Truss Financial Group helps you secure VA, FHA, DSCR & jumbo reverse mortgages. Expert guidance, low rates & fast approvals. Start your loan today!
Truss Financial Group (trussfinancialgroup.com) has 171 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
171 approved reviews, newest moderated first
I was extremely impressed by the rapid response from your team. I was guided and timely informed of each step of the process. Sincerely Dones Godwins
By Dones G.
Response from Truss Financial Group· May 19, 2026
Thank you, Dones, for your kind words — we’re glad our team could provide quick support and keep you informed throughout the process!
They worked hard to get my approval. There were some technical issues on their part that took about a week for further feedback. But they got back on track and approval went smoothly. I am a litttle disapounted that my loan was sold to Shell Point and a month later, I am still waiting for funds. But Shell Point is now, very helpful too.
By Genevieve S.
Response from Truss Financial Group· May 19, 2026
Thank you, Genevieve, for your patience and honest feedback — we’re glad we could get your approval completed smoothly, and we appreciate your understanding throughout the process.
everyone communicated well. It was a quick easy process
By Davis, M.
Response from Truss Financial Group· May 19, 2026
Thank you, Davis, for your kind feedback — we’re happy to hear the process was quick, easy, and well communicated throughout!
Great work and very responsive
By Sheldon D.
Response from Truss Financial Group· May 18, 2026
Thank you, Sheldon, for your kind words — we’re glad you had a great experience and appreciated our responsiveness!
It was confusing to be Honest. First I was speaking to your company then Woodbridge and a third company was involved and now the loan has been sold to Shell.
By customer
Response from Truss Financial Group· May 18, 2026
We understand how the involvement of multiple companies during the loan process can feel confusing, and we appreciate your feedback as we continue working to improve communication and clarity for our customers.
Delania was able to provide the amount of money we required in a reasonable amount of time with reasonable broker fees and interest rate. Also, they were able to handle my lien and I obtained the funds with perfect timing for my purposes
By Beverley H.
Response from Truss Financial Group· May 13, 2026
Thank you, Beverley, for your kind words! We’re thrilled Delania could help secure your loan smoothly and on time while handling the lien process efficiently for your needs.
Heather and Summer were very responsive and got us closed quickly!!
By Jim B.
Response from Truss Financial Group· May 11, 2026
Thank you, Jim! We’re glad Heather and Summer could make the process smooth and quick for you!
Great service. So nice and friendly to the customer. 100% i like it.
By Brad K.
Response from Truss Financial Group· May 11, 2026
Thank you, Brad! We appreciate your kind words and are happy you had a friendly and great experience with us!
