Thanks
Great lead time and price
By Victor E.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
322 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ordering parts for your equipment can be frustrating and difficult. At TruPar.com, we understand that when a piece of equipment is down, your entire operation can come to a standstill. We have built tools to help you get the support you need, so you that you can get the correct part, and quickly! With real-time pricing & and availability and same day shipping for instock items, you can have your part in a matter of days. Our dedicated support team will help you locate the part you need for your equipment, and will assist you if you have any questions during the checkout process. We’ve incorporated tools like “Lists” and “Quotes” to make reordering a breeze. Our commitment to service, knowledge, and product availability has made us the premier source for materials handling parts online.
TruPar.com® (trupar.com) has 322 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
322 approved reviews, newest moderated first
Great lead time and price
By Victor E.
One of the parts received wasn't even remotely close and no one will call me back to complete my order. I have called several times now asking for parts since I can't look them up on your website (model isn't in the searchable system unless I already know the part number, which is what I am calling trupar for). I just need a main lift mast seal and a tilt cylinder seal... Surely with how boastfully confident your website language is, you could source these for me (so far you can not). I don't normally like to leave revealing reviews but if your system is going to harass me for my feedback faster than your employees can call me back, I am going to share my honest experience.
By Jesse T.
I googled my part and there website popped up with the part so I ordered it was the wrong size and I called to return it and they would not budge on 25% restocking fee both guys that I spoke with act like they own the place Keep that in mind If you buy anything from this company You are better off buying local
By Jose A.
The item quantity was listed incorrectly and the site did not stand by the error. I was given the option to return but not offered the error in my favor or a discount on the rest of the volume that I needed.
By Matt
The shipping service is great.
By Agustin A.
TruPar.com is my go to source for Hyster parts. Good quality and timely shipping.
By Ryan Y.
Excelente service!
By Jaime Gutierrez C.
Luke Dosen does a great job of finding the parts I need, and in a timely manner. He even provides diagrams to make sure you are ordering the correct part.
By Daniel H.