Tried to get assistance but had to do…
Tried to get assistance but had to do it myself. Thought I was getting a lifetime subscription looks like it's good for a year.
By Gary R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
173 reviews
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A full suite of office software that integrates into your life so seamlessly, you’ll actually be productive.Easily access all your documents from anywhere, so you can work where you do your best work whether it’s on a train, in a coffee shop, or even at the office.
Trulyoffice (trulyoffice.com) has 173 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 3 reviews with 2 stars · Clear filters
Tried to get assistance but had to do it myself. Thought I was getting a lifetime subscription looks like it's good for a year.
By Gary R.
Customer service does not answer phone calls, only email and then gives you a hard time. I purchased the product with a lifetime use in 2024. Out of nowhere a screen came up telling me my license had expired. After finally finding my purchase on my credit card bill and sending it to them they replied and sent me a new key code. It's still not working. Horrible company to deal with. Now they want screen shots. Give me a break!
By Geoffrey F.
I thought that this smaller, simpler version would also work on my iPad so that I could work on documents on the go. But, I doscovered that it’s not possible to use Trulyoffice on anything other than a MAC. A definite disappointment.
By MARALYN S.
Response from Trulyoffice· Jan 24, 2024
Hi Maralyn, we're sorry we didn't meet your expectations, but we never stated our software works on iPad. However, it is in our plans, so please, keep an eye on the news. Regards TrulyOffice team