True Touch DollsReviews of truetouchdolls.com

Product quality is great. Customer service is good. Accessories could be improved, but easy enough to upgrade them myself. Would buy again

Placed a order all the way back, January 19th 2021, still haven't received it yet. That wouldn't be too bad if not for the fact that for nearly the ENTIRE two month period they have not responded to a single email I have sent them, both via my personal email as well as their own in house system on their website. Discovered via their website that they no longer are taking phone calls. Oh, and as of about two weeks ago, their website is no longer there. More specifically it asks for a password to access it and when I try to access from using the link I received when I place my order, it says something a out their payment service trial period had ended. I am 99% this is a scam and if it is not then the company has gone under.

Still haven’t received my product and haven’t been able to get anybody to contact me

Was charged through Klarna almost 3 months ago. Never received the purchase and while trying to email or call I never got a response. DO NOT BUY FROM THIS SITE.

I gave this a 1 star rating because I have yet to receive my order. My Order #: TT21497D was placed on November 1, 2020. I have yet to get a shipping notice. I have called and sent emails with no replay. Starting to feel neglected.

Order placed October 5 , review posted December 20 used Karla to finance. Cannot reach True Tough through email, text, or voice mail since. Klarna has been all over me with email threats, and again no customer support and after finally speaking with a human was told they would investigate from there side only after I provided proof I did attempt contact, then more letters and emails as if I did not speak to anyone,SO and then there is that. Actually turned it over to my attorney. No one would listen. Proceed at your own peril. MERRY CHRISTMAS

never sent my product and never answered my many messages asking where's my product.

I placed an order on September 16 and over 2 months later I have yet to receive it. Everytime I try to contact them they never respond. Yet after all this they want me to take a survey to rate their service.