Buyer Beware!
Ordered golf headcovers and they never arrived. Finally was reimbursed after 5weeks of waiting. A complete waste of time and terrible customer service.
By Patrick S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
44 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
True Sports Fan is the ultimate sports merch store for fans of all sports. We carry gear for NFL, MLB, NBA, NHL, Soccer, and College teams. Browse our huge collection to find your favorite player or team. Our mission is to provide fans with high-quality merch at a fair price so they can show their colors in style!
True Sports Fan (truesportsfan.com) has 44 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
44 approved reviews, newest moderated first
Ordered golf headcovers and they never arrived. Finally was reimbursed after 5weeks of waiting. A complete waste of time and terrible customer service.
By Patrick S.
I paid for a product and didn’t get it
By Christy H.
I ordered 2 items from you on June1 2022 and I received one of the items but not the other one. I emailed you and you emailed me back but I still haven’t received my second item. I hope this issue will get resolved. I have ordered from you before and have never had any problems until now.
By Linda J A.
I will never use this company again, it was my first and will be my last. I was constantly trying to get the status of my order. I finally got a response about 2 days later. He stated in the email I would get an answer in 24 to 48 hours, at this point I was ready to cancel my order. Well, 24 to 48 hours turned into about 7 to days. In the meantime, I contacted my credit card company with my concerns. The telephone number on the website is not answered, I left several messages and no one ever called me back.
By DTurman
So very happy with the quality and the service!!
By Marsha A.
Looks great. Very quick deleivery
By Warren S.
Still have not received my order weeks later. Two customer service contacts said they would get back to me in 24-48 hours to confirm when I can expect my order. Neither time has anyone got back to me. I don't even know how to cancel and get my money back.
By AB
Took more than 2 weeks to process and ship. I ended canceling my order.
By Kayla A.