True Religion Brand JeansReviews of truereligion.com

Placed an order and did not receive any shipping details. After sometime, I researched my order to find that the package had been delivered 2 days later. My package is missing for 11 days and customer service could only send me a tracking number and advise me of an investigation with the delivery company. Had I been advised with a confirmation email, with tracking information prior to my package missing my package wouldn't be missing. I will be filing a dispute with my bank

Ordered a birthday outfit for dinner for myself and an outfit for the birthday boy dinner neither outfit for delivered.... That was before September 23,2026 here we are October 7th they say their still looking thru my claim and will let me know if you issue out a refund ! Package was delivered to wrong address and neither was true religion official website updated for delivery it showed me my package was still at an warehouse in los Angeles FedEx alerted me thru email saying my package was delivered

Nicholas Cage owns them murdered my daughter over a pair of 414.00 jeans. Robbed me. 45 thousand dollars. Etsy. Helped him. He NEEDS FEDERAL PRISON. Beat my daughter to death and ate her body. Facebook Michelle Dubay. He writes he is . my family on Facebook he needs prison he posted a picture of her body. Close true religion jeans

Do not ever order from here ever. I bought 4 jeans online and one fit so I returned 3 and they are claiming one was sent back!! The reason for return was the disgusting mismatch between jeans the exact same size nothing was consistent and they were all baggy in the stomach, nothing at all like the photos.

True religions customer service sucks! And delivery takes forever! I tried returning a pair of jeans and nobody ever answered my email until it was to late to get a refund!! Horrible company!!

It's been almost two weeks and my package hasn't been delivered. Fed ex blames it on them and their bot that they use for customer service blames it on fed ex. They have lost a customer forever.

Customer service is horrible! They made a mistake on their website (they swapped the colors by accident) and because of that I picked brown but wanted pink. I recognized it when I got the mail that the items picture was brown and wrote them a mail. They said they couldn’t change the order, ok, I could understand it somehow. BUT they also did not change the mistake on their website for over a week AND they made me pay for the return label, even though it wasn’t my mistake. The customer service team only responds using predefined text blocks, without addressing the issue personally. I like their clothes but this experience made me not buy from them anymore. Especially for a label in this price range, the service is the worst!

I have had a parcel sitting with customs for a week because they needed a deferment authorisation from true religion. It was a nightmare getting through to the company and I only succeeded with 6 hours to go before my parcel was sent back to true religion by uk customs. Megan E is the employee who turned this review from a 1 star to a 5 star. Even once the chat disconnected she went above and beyond to email me what was required to free my parcel. She was an absolute god send and I really hope that you value how brilliant she is for your company. Thank you so much Megan E at true religion. You’re such a kind soul!