Great for clients with intellectual disabilities!
This was a lifesaver! Our clients find it so easy to use and the support staff at TrueLink is SO helpful.
By Grace Mountain L.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
588 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Families and professionals rely on True Link to help manage and protect the finances of the people they support.
True Link Financial (truelinkfinancial.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
588 approved reviews, newest moderated first
This was a lifesaver! Our clients find it so easy to use and the support staff at TrueLink is SO helpful.
By Grace Mountain L.
Great product and service is always top notch whenever we have questions
By MassMutual T.
Always quick with response and helpful with our requests!
By Butler & C.
No problems!
By John Lonobile S.
True Link is a wonderful card service that offers personal customer service and provides quick access to our client cards for review. I would highly recommend you look into this service for your payee clients.
By Sue H.
It's a great service and is helping protect my client. I have recommended you to many people! My only wish is that there was a way to set an overall spending limit per merchant by time period (week/month). ie. limit Amazon but allow groceries.
By Janis H.
Access, usage and reports are excellent. What is missing is the ability to upload transactions into Quicken or at the very least into a .csv file.
By T R.
Response from True Link Financial· Mar 9, 2022
Thank you for your feedback - I am happy to report that both of these options are available to you! True Link does provide the ability to download reports as .csv files directly from our website. Our team can help point you to this option. Please reach out to [email protected] for assistance. Alternatively, our customer support team is able to assist with generating Quicken reports. Simply email our team at [email protected] with the report you need, and our team will do the rest!
Wonderful customer service. They fix any issue in a very short amount of time.
By Connections Guardianship S.