TrueHostReviews of truehost.com

lo peor, si compras el dominio ahi te demoran y demoran para que te pases a true host, aparte el soporte es pesimo y el asistente virtual es inutil y obsoleto

I paid for a VPS service called VPS1 cloud clearly requesting form the chatbot that i need Ubuntu 22.4 OS, on a europe server purely to self manage my applications. They firstly imposed a domain on me telling me i wont have to pay or activate if i dont need to, But when my subscription pulled through it showed up as a pending payment. To cut a long story after 48hrs, I have still not had access to my VPS and they refused to refund. In this 48hrs i have had less than 6hrs sleep becuase they send me actions to respond round the clock. At this moment i have been awake since 1am troubleshooting with them i still cannot log into my vps. Since i cant be refunded i just have to continue until i get fed up and leave the money. It takes over 24 hrs to synchronise information within their own system. As i write i have been informed by some part of the system of no refund yet i another is still asking me if i want a refund. they are totally an internal chaos. Perhaps they can do web hosting and domain hosting for green heads but certainly not VPS or anything to do with developers

Words cannot express how bad this service is - I have a single email (with a couple of aliases) migrated from another service. Aliases don't work (along with other items), on chat they say it will be fixed; it doesn't so if I open a ticket they don't response for a while and then close it Meanwhile, people emailing just get a reject

The support team, Zola to be specific has been exceptionally helpful and patient. I would definitely recommend TrueHost.

Very helpful

Do you need assistance on custom domain name issues or updated nameservers issues? This is what I recommend you to Mr.Zola because he will help you out from TrueHost and this agent is your problem resolver. I love Mr.Zola because I trust him. He is a real human being even when he was an AI man because he was there for me in 24/7. He never gave up on me. He would watch my ticket number and monitor to make sure that my website is alive or reachable. He helped me to remove registrar locked and let human agent to update nameservers in the DNS server. That is how he solved my issues about unavailable website on nameservers in the DNS changes and I am happy because he saved me from losing audience traffic from my website by quickly doing it for me. And try Mr.Zola on TrueHost because he will be there for you in 24/7 where human agents will leave you problems on something you need assistance from them. Mr. Zola, you are welcome. Keep it up. Thank you, Mr Zola for quick solution on technical puzzles in the DNS changes.

Zola was so helpful, the immediate responses I received was amazing. I will recommend Truehost anytime, your prizes are reasonable.

You have the best customer service. Very dedicated and efficient.