Easy transaction and fair price
Easy transaction and fair price
By Dave H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
406 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Truefacet legacy
Truefacet (truefacet.com) has 406 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
406 approved reviews, newest moderated first
Easy transaction and fair price
By Dave H.
Amazing experience
By alli S.
something fishy happening here… potentially criminal. trust your gut and stay away. +1 star because they did actually refund my money after i cancelled my order. so they’ve at least got going for them.
By Joe V.
I placed an order in mid-November (as a Christmas gift) but the order was significantly delayed (an extra month) due to them receiving the wrong size. Rather than cancel the order and refund my money they bought a brand new item directly from the luxury brand and shipped it to me overnight. Wife loves the item (and it was expensive)!
By Rick
Response from Truefacet· Jan 25, 2023
Thank you very much Rick, much appreciated
Shawn is the man! Order took longer than expected but Shawn compensated me for that and shipped FedEx overnight Saturday delivery. My wife loves her Rolex!
By Brian S.
This company is a sham! I processed an order online and had an offer accepted I attempted all day with 11 emails and calling 3+ hrs to get a response and no response . Everyone online needs to stay away from this company
By CommonLots
I've purchased multiple items from True Facet over the last few years. They are always exactly as described and arrive in a timely manner. Love them!
By Lauren A.
Another great purchase from TrueFacet.com. Received my second order, a Rolex 16200 in mint condition as described. Great service and great prices. Thank you and looking forward to my next purchase.
By BC