I submitted what I thought was a high…
I submitted what I thought was a high res photo, but the result was not as crisp as I hoped. Did the upload get downgraded, or was it still high res.
By Morgan C.
Response from Fromex True Black & White· May 28, 2026
Thanks for the feedback. We printed it at the full 72mb at 4500x5600 resolution you sent. The file has been up-sized from it's original resolution. If you zoom in with Photoshop you will see that it is not sharp at even an 8x10 size.




