Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
526 reviews
TrovaTripSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TrovaTrip is powering life-changing group travel. With Trova, Creators and Community leaders can plan and host trips that bring their online audiences together in real life — all around the globe. We're proud to be the first-of-our-kind marketplace that brings together (and powers) an entire travel ecosystem. Let's talk about how Trova works for the three members of our ecoystem; Hosts, Travelers, and Trip Operators.For Creators who want to Host trips, Trova provides everything you need to launch your community group travel. Hosts are the heart of a TrovaTrip. These are Creators, Influencers, and Community Leaders who want to see the world with their audience, followers, and group members. The Host isn't a tour Guide, nor are they expected to be one! They get to explore and enjoy with the rest of their community while our professionals (the local Guide provided through our Trip Operators) take over as the experts. And yes, Hosts get to travel for free and receive part of the revenue from the trip — learn more and sign up to Host a TrovaTrip below!Host a Trip Trova Travelers are people looking to travel, who want to connect with like-minded folks, and who are excited to travel with Creators and community leaders.Travelers are invited to a trip via the Host and sign up on the Trova platform. The itinerary and everything the trip includes will be clearly listed on the trip page before booking.Once Travelers book, they’ll hear next steps and any preparation info they need to know going into their trip. Typically, Travelers and Hosts will be connected in a shared chat in advance of the trip so everyone can get to know each other and get excited. Travelers can check out all of the available TrovaTrips below.Available TrovaTrips Trip Operators are our local experts. These are the companies that build out curated itineraries, then lead and guide visitors at the destination. They are the boots on the ground that ensure visitors to their countries, cities, or tourist destinat
TrovaTrip (trovatrip.com) has 526 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 54 reviews with 4 stars · Clear filters
Costa Rica with the Woot Woot Queen was nothing short of amazing!! Love the energy Lacee provides & Loved our Guide Ivan & Driver Edgar! It was clear Edgar was a very experienced driver & Ivan knew the History & Area's which we traveled very well!
By Jennifer
Response from TrovaTrip· Mar 7, 2024
We love to hear it! Cheers to the Woot Woot Queen, Ivan, and Edgar! It sounds like they delivered on a truly magical experience. Thank you for sharing your feedback!
I would have given you a 5 star rating but our group having to search at our arrival airport (Munich) for our TrovaTrip driver who had absolutely no signage or identification for over one hour was very frustrating.
By customer
Response from TrovaTrip· Jan 2, 2024
Firstly, thank you for your feedback and for sharing your experience. We're truly sorry to hear about the frustration with locating your driver. We understand how crucial a smooth start is, and we're committed to making improvements based on your valuable input. If you'd like to discuss this further or if there's anything we can do to make it up to you, please reach out to our customer support team. We appreciate your understanding and hope to have the chance to make it right in the future.
The local guide and driver were amazing. We could not have been better paired with anyone more suited for our specific group. The trip was well planned and executed and we will definitely go again!
By Nicole R.
Response from TrovaTrip· Jan 2, 2024
Stoked to hear the local guide and driver delivered it for your group! 🌟 Thank you so much for trusting Trova, hope to see you on another trip soon. Thank you so much for the feedback.
The host was amazing as always. Loved getting to experience new places and adventures with her
By Andrew
Response from TrovaTrip· Dec 6, 2023
We love hearing from our repeat Travelers! Thank you for sharing, Andrew!
Ten characters
By Jeff
Response from TrovaTrip· Dec 6, 2023
Hey Jeff! Whether 'Ten characters' is a typo or an inside joke from the trip, we really appreciate the 4 star review.
The trip, our host, and the local guide were absolutely incredible. The only reason I gave 4 stars is because before the trip, I emailed a question to Trova Trip’s customer service, asking for some specific information that I needed to provide to my work. I was told I would hear back Within 24-48 hours but I never received a response.
By Jessica
The hotel should have beach front, or at least free shuttle to a beach club. Our guide was very knowledgeable and very helpful.
By Rocio
Response from TrovaTrip· Dec 6, 2023
Got it! Thanks for the heads up about the beachfront preference – duly noted for the future. On the bright side, thrilled to hear our guide rocked it with knowledge and helpful vibes! If you have more suggestions or need anything else, just give us a shout. Here's to even better adventures next time.
I enjoyed the trip a lot! The mountains and towns we visited were gorgeous and travel was well organised. It was nice to have a private bus to go from place to place. The group got along really well, so we always had a good atmosphere! The organisers and guides did a great job looking after everyone and making sure we got the best out of our time together!
By Natalja
Response from TrovaTrip· Dec 6, 2023
Thank you so much for sharing your experience with us (and other prospective Travelers). Thrilled to hear you enjoyed the trip so much! Beautiful mountains, well-organized travel, and a fantastic group vibe – that's the dream. Huge props to our Host, Operators, and Guides for taking care of everyone and making sure it was the best time ever.
