Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
850 reviews
trotpets.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h
trotpets.com (trotpets.com) has 850 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 543 reviews with 5 stars · Clear filters
After purchasing a set from the original Trot, with so many problems, I was VERY hesitant to try Trot 2.0 with new owners. I have have to say delivery was quick, the set is great and they even came with covers for the bowls! Very Happy with purchase!
By Judith
Response from trotpets.com· Aug 26, 2023
Thank you for the feedback ! We really appreciate it and are thrilled you are happy with the product. Thanks again !!!
After writing a review regarding the instability of the stand I received the company reached out to me and offered to send a new one, at no additional cost to me! I was beyond surprised. Being a customer that didn't receive my entire order from the previous ownership made me reluctant to order the stand. Because I loved the look and product so much, I took a chance and so very glad I did! We just got a puppy so will be ordering another set soon!
By Kerri K.
Response from trotpets.com· Aug 17, 2023
Thank you for the support and feedback. We really really appreciate it ! Enjoy the new puppy ! Thank you again !
I looked into this brand prior to liquidation and luckily did not purchase at that time. At time of purchase now, the bowls exceeded expectation. There was a minor issue with shipping and customer service reached out to me immediately for resolution.
By Megan T.
Response from trotpets.com· Aug 17, 2023
THANK YOU ! We are happy that the bowls exceeded your expectations !
I hung in as long as I could with the prior owners because of the apparent quality and uniqueness of these bowls and the feeder stand and I was sorry when they went out of business. I was delighted to learn that I could still get this terrific product from the new organization. My purchase met all my expectations — solidly made, obvious quality, unique, prompt delivery, and a beautiful addition to my home. And my Golden Retriever, who has been fussy about bowls in the past, loves them! Thanks, TrotPets!
By Sharon K.
Response from trotpets.com· Aug 17, 2023
Thank you for the kind words and support. We really appreciate it and are thrilled you and your Golden love the product. Thank you again !!!
Fantastic bowls, quality products. Absolutely nothing compares. Cheaper ones are just that. I’ve had them now for over 6 months and they still look brand new. Love the magnetic mat that hold bowls securely in place. My 1 yr old big boy eats slower now. Highly recommend, great set of bowls and mat.
By Darlene M.
Response from trotpets.com· Aug 17, 2023
THANK YOU VERY MUCH ! We are so happy you and your dog love them. We really appreciate the support and feedback. Thank you again !
The ordering process is very easy. I ordered a set first and then another bowl later. They all came pretty quickly and the items are very well made.
By DSV
Response from trotpets.com· Aug 12, 2023
Thank you ! We are thrilled to hear the process was smooth. We really appreciate the support and feedback. Thank you again !
customer service has been great and very responsive to all my emails. i also received my order fast and the quality if awesome. i looking into purchasing another set in a different color. love it
By Judith F.
Response from trotpets.com· Aug 10, 2023
Thank you for the feedback. We really appreciate it ! We are excited to roll out some new colors soon. We will alert you when they are ready. Thank you again !
While I was one of the lucky ones who did receive their order from the previous owner I was still hoping to purchase the elevated stand. When I found out that Trot had been bought by different owners I decided to try and purchase this elevated stand. I received several order updates via email and received my order within a week! I was glad I ordered the stand and feel these new owners are doing a great job fulfilling orders.
By Delaney W.
Response from trotpets.com· Aug 5, 2023
THANK YOU ! We really appreciate the detailed feedback and kind words. Very nice of you. Thank you again !!!
