Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
850 reviews
trotpets.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h
trotpets.com (trotpets.com) has 850 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 543 reviews with 5 stars · Clear filters
Everything I wanted for my dog’s bowls! Raised, slow feeder, a mat to catch the water, and it looks nice. 10/10
By Lauren S.
Response from trotpets.com· Jan 8, 2024
THANK YOU ! We really appreciate it and we are so happy you like all the features ! thank you again !
Really great products. Our dogs love them. As do we.
By Gurn B.
Response from trotpets.com· Jan 8, 2024
THANK YOU ! We really appreciate it and are so happy you and your dogs love it ! thank you again !
I love the bowl for my dog Coco. It has slowed here eating down imensly.
By Judy B.
Response from trotpets.com· Jan 8, 2024
THANK YOU ! We really appreciate it and are so happy you and Coco love it ! thank you again !
I was in a special situation. We had ordered from the company that declared bankruptcy and never received the product. My son has a service dog, and a third party ordered the set for him. They didn't file a claim, so the money was lost. I reached out to the current company and explained the situation. They offered to send an in-stock set for free but didn't have the large size I needed available. When it became available on the website, I reached out again and asked for a discount code. They replied that in the spirit of the season, I should order the set, and they would refund the full price. They literally refunded the money within minutes. Long story short, I received the set today. The assembly of the stand took no more than two minutes. The set is great. It looks sleek and modern. The red color of the bowls and mat is gorgeous. The magnetic bowls are a plus. The puzzle bowl seems to be of good quality. I couldn't see any seams. The mat is actually mounted to a sturdy board that you put on top of the stand. Five Stars!
By Miriam
Response from trotpets.com· Dec 30, 2023
THANK YOU ! We really appreciate the kind words. It means so much to us. We love all dogs and in particular the service dogs. Thank you again and we hope you have a great 2024 !
What a difference from the old company! Amazing customer service! I got my complete full 2 sets in a week! They look great!
By Jennifer
Response from trotpets.com· Dec 30, 2023
THANK YOU ! We really appreciate the feedback and support. We are so happy you like the bowls. Thank you again and all the best in 2024 !
We have been waiting for this bowl to come in multiple sizes. We purchased the small for our deep chested, eager to eat dachshunds. I love them! These are quality and worth every penny and I am positive I will not have to buy another for the life of my pets. The ceramic bowls break and the plastic ones are just gross.
By Jennifer M.
Response from trotpets.com· Dec 28, 2023
THANK YOU for the kind feedback ! We are so happy that you and your dachshunds love them ! Hope you have great holidays and all the best in 2024 !
Speedy delivery and well packaged. Love my new dog bowls! Sleek and functional !!
By Lauren
Response from trotpets.com· Dec 29, 2023
Thank you for the feedback ! Wish you all the best in 2024 ! Go Bills !
We waited for these bowls for years since the company change. So happy to have finally received! They are as great as they seem online! I needed to contact customer service, and they were so helpful and prompt! Definitely recommend!!!
By Lynn
Response from trotpets.com· Dec 29, 2023
Thank you for the very kind feedback. It is greatly appreciated ! We hope you have a wonderful 2024 !
