Amazing Customer Service
Have been using my bowl for almost 2 years when the magnet inside of it suddenly broke. Reached out to customer service about lifetime warranty, and I was instantly replied to and sent a replacement bowl. The replacement was actually defective and had the same issue. Reached out again to let them know and they immediately apologized and sent a new bowl. Final product is that my dog’s is working again. Amazing customer service with prompt responses. Quality products that my dog and I have enjoyed using.
By Customer
Response from trotpets.com· May 21, 2025
We love hearing you've been using our bowls for over 2 years! Thank you for your support!


