Great product
Great product, love all the adjustments you can make and the puff counter! Also wonderful customer service and quick delivery!
By Christiana K.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
55 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tronian: Innovators in Premium Vaping Technology, Dedicated to Delivering High-Quality, Reliable, and User-Friendly Vaporizers. Elevate Your Experience with Tronian's Cutting-Edge Designs and Superior Performance.
Tronian (tronian.com) has 55 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
55 approved reviews, newest moderated first
Great product, love all the adjustments you can make and the puff counter! Also wonderful customer service and quick delivery!
By Christiana K.
On time, quality products, as advertised
By MRM
Its amazing. I love this thing, it works great, it stays clean after each use, and it offers you lots of temperature control. A must buy vaporizer for sure, it's the best one I've had so far.
By Miguel A.
Quick shipping. Quality products. I love the Omegatron.
By tracy c M.
Super slow shipping...about a month! Omegatron produces extremely harsh vapor! I was ready to.go to the emergency room. So the product is useless for me and sits on my table. Its a reminder of me to not be suckered in by hype for something less than useless.
By SR
Response from Tronian· Nov 26, 2025
Hello SR, We’re sorry to hear about your experience. For harsh vapor or any other issues, our support team is always happy to provide troubleshooting tips and guidance to help you get the best performance from your device. We did reach out to you directly to offer assistance and troubleshoot the vapor issue, but we didn’t hear back. If you’re still experiencing problems, please feel free to reply to our message or contact us anytime — we’re here to help and want to make sure you get the best possible experience with your device. Best regards, Tronian Team
Email communication was amazing. I was notified about my purchase evey step of the way. My item came as expected and everyone has been raving about my new vaporizer. I wish they would make a travel case for it.
By Bignormswife
Shipping notification was lacking. It's a large form with little information. It could probably be displayed more simply. Some of the field headings were white text on a light grey background making them unreadable. Also, wish they took Apply pay. Would have made checkout easier for me. Overall though, I am happy with the product and would recommend it.
By JAS
Item as described with fast delivery. Highly recommended company and products. Thank You!
By BC