Tri-State CameraReviews of tristatecamera.com

Company is selling imported "grey" products which can't be serviced by the manufacturer. Even if product is out of warranty, the manufacturer is refusing to service a broken product. Be aware of the scam selling tactics from this company. There are no information on their website about this practice anywhere to be found.

Horrible company, simply horrible. I placed an online order for a refurbished HP 4100 printer that was supposed to be in stock according to the ad I found using Google shopping, around $250.00 including an extended warranty. Paid using Paypal. About ten days pass with no shipping notification so I called them and was told that oh that wasn't in stock, hard to find you know, hrump, hrump, but we have another that is "factory" refurbished and you know that extended warranty you paid for is an old product that we no longer sell. They said for $150.00 more I could get the "factory" refurbished printer and the "new" extended warranty that included free shipping to return the printer if any work needed done. Now I am half smelling a rat on this, bait and switch tactic, but these 4100 printers are awesome so after verifying they had it in stock "at their company warehouse in Wisconsin" and could ship quickly I gave them my credit card for the extra $150.00. I call three days later asking where the shipping notification was and was given a grand story about their internet being down, no computers, no phones (I was talking to him on their main number), and the "Chicago" warehouse couldn't ship until they completed the order. But I was assured it would ship that Friday and he would email the shipping notification. Six days pass, no shipping notification, so I call and asked for the manager. Who profusely apologizes, says my card was never charged for some reason and the order was awaiting. After ten minutes they find the info on someone's desk I was told, they hadn't processed the order. He asked if I wanted to complete the order which would take about six days to have ready from their "Kansas" warehouse or cancel the order and refund all the money. Refund all the money I told him, DO NOT CHARGE MY CREDIT CARD, I told him. This was around 1 pm. Five pm they charged my credit card for the additional $150.00! I got on Paypal and filed a complaint on the original $250.00 order but they wouldn't let me contest the second fraudulent payment of $150.00 so I called them and explained the situation and they agreed it was a non consensual charge and started a complaint. Then they had to delete the old credit card as the number had been fraudulently used. You know how that is, dozens of online bills or accounts or apps on the phone using the number, so you have to spend a few hours going through deleting card info. About three weeks later I get all the money refunded and a week later I get the new card. I bet I had eight hours tied up in this mess. Do not do business with this company! They knowingly charged my card AFTER I told them not to. I was without a printer for about three weeks due to screwing with these crooks and going to the self service printer every day for shipping labels. I figured a week was doable, then it turned into three weeks and another three weeks to get my money back.

Bought 2 units of Canon camera Elph 180 for USD84.99 each. The website mentions it's brand new. But actually received refurbish ones. That's suck.