Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
17 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Computer store, Computer Equipment: Discount Camera Accessories, Digital Cameras, Digital Printers, video accessory, dvd accessory, digital camera accessory and more
Tri-State Camera (tristatecamera.com) has 17 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
17 approved reviews, newest moderated first
There was exactly one online store claiming to have the camera battery I needed. One. I ordered it like a dumdum. They sent me the wrong battery. I called the customer service number and guess what?…they don’t have the battery either.
By Amy E.
Purchased Canon battery through Tri Star. They shipped me the wrong battery. They admitted shipping the wrong battery but wanted me to pay to return the battery. I had no problem returning it first but refused to spend additional money for the shipping. Told them to provide prepaid label, then the communications stopped. Their responses to me averaged 3 -5 days. after 25 days I haven't heard a peep from them. DO NOT waste your time and money with Tri Star. There are too many higher quality vendors to choose from.
By Mark A.
Got multiple fraudulent charges on my credit card after purchasing a lens on Tri-State camera website. I had to cancel the credit card. I called Tri-State and they were surprised to hear the issue, but apparently I was not the first one by looking at these reviews. Supposedly they cancelled my order but I'm not sure I trust them anymore. Not sure if their system is not secure enough, or they have problems with their employees stealing credit card numbers, but whatever it is, I'd stay away from them.
By Adrian Otero V.
As with another review of Tri-State Camera here, I experienced a fraudulent charge on my card hours after having placed my order online. I had not used this card for anything else in months. The charge was for "PlagiarismRemover.co". Fortunately I was able to cancel my card before my order was fulfilled or other fraudulent charges were placed. This was my first interaction with this company, and it will be my last.
By ickyfeeling
COMPRE UNA CAMARA EN 2600 ME LA ENVIARON ESPERE 6 DIAS Y EL DIA DE LA ENTREGA PIDIERON A UPS QUE LA DEVUELVA SIN EXPLICACIONES. ENTRO EN LA PUBLICACION NUEVA Y ESTABA A LA VENTA EN 4600. SI SUBE DE PRECIO JUEGAN CON TU PLATA Y LA VUELVEN A PEDIR.
By nicolas B.
ordered was easy. . The price was very good. received it on time . all as expected i would not hesitate to order from tri state camera in the future again overall a satisficed customer
By Shaindy G.
If you need advice or help in the camera industry, Michael at tri-state camera is a great point of contact. They are more of a throwback shop and great to talk to you over the phone. They also have great prices on international models of cameras.
By Shannon N.
I've ordered twice online over the last year from Tri-State Camera, but no more. The first time I was sent an international version of an item instead of a U.S. version. The second time the wrong item was sent. In both cases, there was either no response or a 2 week delay from customer service through the website. Calling them didn't help either, when I could get someone to pick up. Good luck getting a return label. Refund for the second item took 2 support tickets, 3 web contacts, 3 phone calls and 29 DAYS. BEWARE.
By Feeling R.
