TRIPOMATEReviews of tripomate.com

Tripomate has a lot of things going in its favour, but its support team is one of the most sorted ones that I’ve encountered in a long, long time. They’re very aware of what’s needed and what’s going to take extra time and this just comes together with too much impact.

What a scam, booked flights in April 2023, 1 day before I fly out (1 Nov 23) your ticket is non existant with the carrier. Carrier told me my ticket was cancelled in May! This was probably done by Tripomate and they keep your money. No answers on phone, email, even their fake booking email confirmation has different address to google maps. Stay away from these scamsters

If I could give a zero star or minus I would…all I can say is nothing, that is they gave me absolutely nothing for whatever their fee is on the ticket. Luckily in the end China Southern airlines acknowledged the booking and payment… even Tripomates address in Auckland NZ is fake. Stay well away where you can, just a waste of time and energy as well as money in the some other cases, we were lucky, avoid at all cost!!!

This is a scam. Don't book with them. Booked tickets only to get an email stating one of the flights was not confirmed. Payment already processed, but no confirmation of flights. No contact numbers on their emails. Tried calling the number on their website- not connected. Opened a dispute and a month later managed to get my money back. Save your time and money, this is not a travel agency, it's a scam.

DO NOT BOOK WITH THEM! I should've done more research before booking. Our tickets still have not come through even though the money has already been deducted from the account. Tried contacting them through the linked Whatsapp number and through email and the online chat on their website. Absolutely no response. We have resorted to lodging a dispute through ANZ.

Scam website same as many others , i got scamed. stay way from this website. no answer and even you can't sign this website. there was no record of my order. They naver send me the comfirmation of payment or cancellation about my order. i didn't get any ticket, payment was done by my ASB Creditcard. I have to contact my creditcard company and request cancel it. Tripomate refuse to pay money back. Date of experience: 18 June 2023

Scam!! now they are even trynna delete my comment, flagging it, and telling Trustpilot that my experience has never happened! Please do not use this company for your life.

I bought 3 tickets from Tripomate. One of which was void. He didn't reply to emails and or refunded $4xxxnzd. China Southern Airlines also stepped in to help urge him to refund, but now it has been almost a month still no any reply. I reported to the Consumer Guarantees Act! It has been almost 3 months and there is still no reply. I already reported to the BBB of USA and the Dispute Tribunal of New Zealand.