excellent
Always responding to the company needs. Leah
By Leah
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
233 reviews
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TriNet has been a trusted leader in providing comprehensive HR solutions tailored specifically for small and midsize businesses for over 30 years. TriNet provides flexible HR solutions tailored for small to medium-sized businesses, offering both a Professional Employer Organization (PEO) model and an Administrative Services Organization (ASO) option to meet your unique needs.. Our longevity in the market reflects deep expertise and a proven track record of helping companies streamline their human resources functions, mitigate risks, and enhance employee satisfaction.TriNet helps simplify complex HR challenges by offering a unified platform that integrates payroll processing, benefits administration, risk mitigation, and compliance support. This consolidates the need for multiple vendors, reducing administrative burden and allows business leaders to focus on growth and strategic priorities.Key areas of service include industry-specific HR expertise, access to premium employee benefits through national and regional carriers, or the ability to sponsor your own benefits, and advanced proprietary technology. The TriNet platform delivers an intuitive user experience with capabilities spanning payroll, benefits administration, time tracking, performance management, learning and development, and workforce analytics. This comprehensive platform empowers clients with real-time insights and streamlined processes.TriNet’s dedicated service model combines personalized support from assigned HR professionals and relationship managers with access to specialized HR experts via multiple communication channels. This helps deliver timely, expert best practices guidance tailored to each client’s unique needs.
TriNet (trinet.com) has 233 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
233 approved reviews, newest moderated first
Always responding to the company needs. Leah
By Leah
The best of the best!
By Sheyla
This company is great to work with. My client advisor, Karen Beck is just spot on; always if I have any questions is there to answer right away. And if there are some issues that come along, she is always there with keeping me updated about things I would recommend to anyone who asked about this company, to seriously give thought to trusting in them.
By Susan
Saved us a lot of money in health insurance. Online website was very easy to use and it was very easy to transition to their platform.
By David
As a start up firm we used a different payroll company when we started which was a disaster then we were introduced to TriNet and it changed everything. Best client service teams in the business.
By Madeline
The only thing we have reservations about is the time keeping system through StratusTime. It doesn't communicate with the TriNet portal. They have said they are developing their own internal timekeeping system. Once they do, we will have no reservations.
By Dennis
Made wonderful through interactions with Sophie
By Robert
Trinet platform and support team are very helpful. I think that the reporting module can be improved some. Thanks!
By Yael