TriNetReviews of trinet.com

I love TriNet and I love my rep! IT is easy to use the platform and is self contained with Payroll, HR, Reports, and PTO requests and approvals.

The employees truly care.

Everyone is easy to reach and helpful. Very satisfied.

Excellent PEO who takes care of all our HR needs so we can concentrate on our fundamental business activities that we specialize in.

Great service received

I've used other PEOs and TriNet is by far the best one I've used. I find the system fairly easy to use and it's not as bulky or slow as others. However, the real differentiating factor is the level of customer service they provide. I know I can trust the answers that come from my service rep and compliance partner. They are also speedy and their work has been impeccable. Truly some of the best HR people I have worked with.

We have worked with TriNet for about 8+ years. They represent a cost-effective solution for us. They have been consistent and helpful as issues arose. The benefit program allows us, as a small company, to be competitive in attracting and retaining employees from large firms and to do so in a manner that is more cost-efficient than we alone could command. TriNet representatives are always responsive in addressing our questions in a timely manner. If our key contact does not know the answer, he/she will seek input from a specialist within TriNet and get us an informed answer. TriNet system processing and reporting functions have been enhanced over the years and this has been helpful to the system administrators. An area for improvement involves TriNet acting in the best interest of the employees in dealing with 3rd party vendors (particularly health insurance and drug benefit providers). This is a key area of frustration to our employees and TriNet does not seem to have an effective process for intervening on behalf of the employees who often get a run around from the insurance providers.

TriNet has all of the tools and resources that I need as a small business owner. During the pandemic, TriNet has been outstanding in its communications with me.