Lost my order twice
Lost my order twice! Don't buy anything from them.
By Dennis M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
216 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Personalized laser cut metal sign wall art
TrilogyGift (trilogygift.com) has 216 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
216 approved reviews, newest moderated first
Lost my order twice! Don't buy anything from them.
By Dennis M.
Over a full month between order date and arrival. The garment arrived was different than what was advertised and had torn seams. When asked for a refund they offered only a discount. Which contradicted their refund policy. Cannot say anything good about this shopping experience.
By Jeff D.
Completely trash I order this as a Christmas gift and then I payed for it then they said it was a mistake on pricing and then sent me a invoice for the same price I canceled the order 3 times and sent them over 20 emails and they never cancel the order and keep sending me invoices I called them talk to someone on the phone they told me they will call me back and I received a email again from them about a invoice and still wanted me to pay whatever you do do not order from them there so many other places that dose a better job and they want give you a headaches and try to make you pay for something you told them not to send. DO NOT BUY FROM THEM take your business from somewhere else This is the worst experience I have had. DO NOT BUY
By Tiffany
Ordered December 4, and shipping time was 7-15 business days and took 3 weeks if not more. Quality of print is poor as well as material. Would not recommend this website to shop from.
By dawn L.
Bait and switch. I usually read reviews BEFORE shopping. And this site is a reminder to do so! I should have suspected fowl when the payment method was PayPal. The site stated 1 delivery date. BUT the confirmation email that took 2 days to be sent quoted a much later one past Christmas. I immediately requested a cancelation. They sent all these apologetic emails but refused to cancel the order. I will dispute the charge on my card and NEVER use this site again!!!! No I don't have the product either...
By Pathfinder
They lie tell you there is a problem with your order. They recharge you and never send the time.
By Sue S.
Took a full month to arrive. It was a Christmas present and it completely missed Christmas.
By Kristy
Still haven't received
By Bobbi