Beautiful prodcut.
Beautiful prodcut.
By Carolcustomer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
216 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Personalized laser cut metal sign wall art
TrilogyGift (trilogygift.com) has 216 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
216 approved reviews, newest moderated first
Beautiful prodcut.
By Carolcustomer
The rug looks nice and professionally designed!
By Princess J.
We had a question/clarification about our order and a REAL PERSON responded quickly and fully to our request. It really made us feel special. To top it off, our purchase arrived and was just perfect!
By customer
Broken when it arrived and their solution is to send me replacement lights I will need to buy a glue gun to attach myself. Awful
By John H.
Response from TrilogyGift· Aug 6, 2024
Dear Jogn Haas, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department TrilogyGift LLC
Awesome shirts but sizes are bigger than suggested, overall we are happy
By Tony
You send me a product that was not up to standard even in your company design. Print Quality was not 3D as mentioned on artical of cap. The print is not lined up to the Cap itselft. I wish to return both caps as the workmanship is of poor .Quality.
By Lupe D.
Response from TrilogyGift· Jul 23, 2024
Dear Lupe, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, we will contact you via your email address and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Trilogygift LLC
The item was misrepresented on the website, and customer service was condescending and inappropriate when a return/refund was requested. I would definitely NOT recommend purchasing from TrilogyGift. ** I contacted the customer support as directed in TrilogyGift’s response to my review and have received no response. The company is obviously not interested in resolving this issue in a satisfactory manner. DO NOT purchase from TrilogyGifts.
By Ann
Response from TrilogyGift· Jul 23, 2024
Dear Ann, We sincerely apologize for your unpleasant experience shopping with us and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department Trilogygift LLC
I ordered a special gift for my best friends birthday and when I expressed concern over receiving it in time for her birthday celebration, I emailed customer service to ask if there was anyway to know if I would receive the item before 7/27. Not only did I receive a quick response (to both my initial and my follow up email), Maris Elise went above and beyond to ensure that I received my order timely along with all up to date tracking information. Great company, great customer service and beautiful product. Will definitely be recommending and buying from this company again!
By Robyn D.