Still wound up with stretch marks.
This product didn’t work. I went through almost 3 tubs during my pregnancy and still wound up with terrible stretch marks on my stomach after giving birth. Not even close to worth the money.
By Jamie L.
Saturday, November 7, 2026 · Customer reviews of US businesses
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TriLASTIN is the developer and manufacturer of advanced skin care products for stretch marks, cellulite and maternity. Trilastin.com was formerly known as Ecresearchcorp.com
TriLASTIN (trilastin.com) has 714 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 54 reviews with 1 star · Clear filters
This product didn’t work. I went through almost 3 tubs during my pregnancy and still wound up with terrible stretch marks on my stomach after giving birth. Not even close to worth the money.
By Jamie L.
I’ve been using it everyday since I have received it in the mail and I don’t think it’s helped at all. No stress marks are being prevented at this point. They have been coming in none stop and I use the product atleast 2 times a day. I’m very disappointed.
By Cayla P.
Response from TriLASTIN· May 25, 2021
Hello, and thanks for your feedback! We hate to hear that you are not seeing the results you had hoped for thus far. Please send us an inquiry to [email protected] so we may assist you further and troubleshoot!
Bought this product with high hopes. It felt great going on my skin but after a few hours the moisture didn’t stay. My skin didn’t even look like I had out lotion on. Also, beware it’s not 100% refund. You have to pay for shipping costs to return.
By Khadijah B.
Response from TriLASTIN· May 20, 2021
Hi Khadijah, and thanks for sharing your feedback with us! Our creams do absorb into the skin very well to penetrate the deeper layers of the dermis for maximum effectiveness. If you would like any additional information, please reach out to us via email at [email protected].
I've received this product but it appears its making stretch marks worse. I use this product 2/3 a day. I don't understand. Its very disappointing.
By Mother
Response from TriLASTIN· May 20, 2021
Hello, and thanks for your feedback! We hate to hear that you are not seeing the results you had hoped for thus far. Please send us an inquiry to [email protected] so we may assist you further and troubleshoot!
I have not received the goods and there does not seem to be a good contact number for customer relations. Thanks
By Valerie P.
Response from TriLASTIN· May 10, 2021
Thank you for bringing this to our attention, and we're so sorry to hear of the delay! After reviewing your tracking information, I do see that your order is out for delivery today. I will send a follow up email to ensure your concerns have been addressed, but in the meantime if you ever need to contact us, you can do so via e-mail, at [email protected], or by phone (877) 311-SKIN. We are also available by chat on our website!
I don’t see any results my stretch mark don’t go away and i put the cream everyday
By Dianelis R.
Response from TriLASTIN· May 6, 2021
Hi Dianelis, and thanks for your feedback! We hate to hear that you are not seeing the results you had hoped for thus far. Please send us an inquiry to [email protected] so we may assist you further and troubleshoot!
I ordered my product on April 13th. The site indicates that shipping is estimated between 5-10 days for Free Economy Shipping via FEDEX. With FedEx also delivering on Saturdays, it has now been 14 days. I followed up with customer service and only a bot responded with a tracking link for me. Tracking still says "PENDING". This product better be good, because if not, I will not be ordering from TriLASTIN again!
By Annoyed
Response from TriLASTIN· May 6, 2021
Thank you for bringing this to our attention, and we're so sorry to hear of the delay on your order! After reviewing your tracking information, I do see that your order has been successfully delivered- please let us know if you have any additional questions or concerns!
Ordered products over 3 weeks ago and haven't received anything.
By Sara
Response from TriLASTIN· May 6, 2021
Hi Sara! We are sorry to hear that there was a delivery delay with your order. We see that your package was delivered successfully, and if you need anything else please let us know!