Great Customer Service!
My interaction with Stephanie at customer service was A#1. But the new product I received doesn’t work any better. Too much money for something that doesn’t work!
By Pat
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,246 reviews
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Trésure-Rare is not merely a luxury perfume and beauty brand; it embodies a philosophy, a statement, and a mindset — a symbol of having arrived and proudly showcasing your success.The name Trésure-Rare, French for "Rare Treasure," reflects the exceptional quality of its formulations. This prestigious line blends the refining power of gemstones, the exfoliating brilliance of diamond dust, and the smoothing properties of Deepwater pearls. These precious ingredients are carefully combined with cutting-edge plant stem cells, liposomes, phospholipids, and select minerals from around the globe to create unparalleled skincare elixirs — truly among the rarest in the world.Crafted with Swiss precision and under strict health department guidelines, every Trésure-Rare product is a testament to excellence. The brand’s elite team of skincare experts has spent years redefining the standards of age-defying skincare, with one clear goal: to restore skin to its most youthful, radiant appearance.Recognized as a finalist in the prestigious HBA (Health & Beauty America) Skin Care Prestige Category, Trésure-Rare has established itself as a leader in ultra-luxury skincare. Rooted in the tradition of fine perfume and impeccable craftsmanship, the brand is synonymous with quality, innovation, and distinction.
Tresor Rare (tresor-rare.com) has 1,246 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,246 approved reviews, newest moderated first
My interaction with Stephanie at customer service was A#1. But the new product I received doesn’t work any better. Too much money for something that doesn’t work!
By Pat
first off the product is incredible - I am 77 and you cannot see my crows feet or bags - absolutely gone - I did have some concerns about my product and it was addressed immediately thru emails and a lovely representative Stephanie - she read my notes and addressed my concerns head on - how can you complain when a product works so well and the customer service rep Stephanie treated me so well on the phone =if you want to feel good about yourself, do not hesitate to use Tresor Rare-it reminds me of my fabulous vacation when I purchased the products- thank you thank you thank you and much thanks to Stephanie
By ROY G.
I was offered a free test of the eye lift product, but I had my doubts. After going through the stages the serum takes, I was pleasantly surprised. He even put the product on my "11" between my eyebrows. They are almost gone. Love, Love, Love the product.
By Roxanne J.
The customer service was excellent at Nassau Bahamas Tresor Rare.
By Joanne
I have only had this product for a few weeks and love it. Thank you!!
By Jaki B.
They were absolutely great when solving a shipping issue. Would recommend the product and have nothing but praises from their customer service. Stephanie was great!
By Mariana F.
Have enjoyed using a lot of the Tresor Rare products and I've been completely satisfied and will continue to re-order.
By Norma C.
The Tresor Rare products are outstanding, and I am a product junkie so to speak. They are very luxurious and effective. Highly recommended. The Tresor Rare in-store experience is awesome and their promotions are also awesome.
By Beth E.