Pretty sure this is a scam site
Pretty sure this is a scam site, if you ever do make contact with them.
By Roger R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
17 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Trekwood RV Parts and supply is the larges online source for RV replacement parts. We work directly with leading RV manufacturers such as Keystone RV.
Trekwood RV Parts (trekwood.com) has 17 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
17 approved reviews, newest moderated first
Pretty sure this is a scam site, if you ever do make contact with them.
By Roger R.
To make a long story short of dealing with this company, I went to order parts from the website and it never worked, despite trying several devices on different days. So, I emailed them the exact name of the parts as they appeared. They emailed back and instead of simply stating it was ’no longer available’ they conveniently decided to word it as “the light you provided is stocked and I provided the speaker that I can get that is also stocked." duping me into thinking it was available. I'm a reasonable person and am not looking to be difficult but DO NOT ORDER from this company.
By Brett
Been back and forth on the phone for 2 weeks. Still nothing accomplished. Email nothing accomplished. Just like Keystone do not ever buy a Keystone! 1 nightmare after another.
By Steve P.
Does anybody work there? Does anybody answer the phone? Website sucks, I just want to order parts. I don't want an estimate. Tried several days to get anyone to answer the phone or call me back. It's horrible. I don't think anybody works there. I wonder if this page is a scam. It's sad, I need parts they have the parts. Can't get anybody to answer the phone to order them.
By Diana B.
No response for over 10 days. JUst shut your doors guys. all I see are 1 star reviews and somehow you have 2,5 star rating?
By Ashley P.
Site stock offerings are impressive but that is all. No response via phone, no response from numerous emails. Placed two different orders for my Keystone Cougar the online order said Trekwood would respond with shipping amount. Haven’t heard anything in over two weeks. What kind of online retailer take order but then has to respond with shipping amount? Apparently Trekwood doesn’t care and has bigger customers. Don’t waste your time.
By Raymond L Herbst J.
Was trying to order a grab handle for our RV and placed the order 2 months ago. The order said I would have to wait for a shipping quote. That quote never came even after several email requests and phone calls to Trekwood! I have given up ever hearing back from this company and consider it a plus that I didn’t.
By Mary
Was going to order a part that is $112.00, but Trekwood wanted $350.00 for shipping. I don’t think I want to pay $462.00 for a $112.00 part!
By REY