Tree Classics - Thumbs-Up!
Purchased two trees from Tree Classics and have nothing but complements. The trees look very "life-like" and the built-in lights make things very easy to set up.
By Peter S.
Wednesday, November 4, 2026 · Customer reviews of US businesses

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Since 1976, our vision has been to deliver The World's Finest Artificial Christmas Trees™ to your doorstep. Whether you are looking for a specific style or convenient setup options, you will find the perfect tree for your family at Tree Classics.
Tree Classics (treeclassics.com) has 269 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
269 approved reviews, newest moderated first
Purchased two trees from Tree Classics and have nothing but complements. The trees look very "life-like" and the built-in lights make things very easy to set up.
By Peter S.
Easy and fairly quick method of purchasing Christmas décor, but suggest careful and close look at each product to ensure it's what you need and expect.
By Paul C.
Although our 9 ft tree is beautiful and looks very real, it is very heavy even though it comes in 4 parts. Our other complaint is how many bulbs we need to replace each year. We end up spending way too much time replacing bulbs. We purchased a prelit tree for the main purpose of avoiding all the time we used to spend stringing lights. Now we spend all our time replacing bulbs. Very disappointed.
By Gerald L.
Response from Tree Classics· Jun 20, 2016
Greetings Gerald – Thank you for taking the time to review our product. Your feedback is vitally important to us. We'll be forwarding this to relevant department to help evaluate the quality of our tree lights. We sincerely apologize for any inconvenience caused. If we can be of any assistance, please email us at [email protected].
Great product,fast delivery,a pleasure dealing with.
By Steve D.
Great quality product and fast shipping!!
By Mike M.
I purchased the Lake Shore Blue Green Spruce Tree. It was delivered extremely fast. Once it arrived I had my husband put it up. It was fairly easy to put up because it came in three parts. Base was down and lower section was installed and plugged in. Then the middle section was installed and plugged into the lower section. Only to see that half tree would not light up. We went through the grueling agony of trouble shooting defective bulbs which was not only the extra amount that are supplied but I had to purchase more to get the tree to finally work. I did contact customer service and was given the option to return and pay for shipping charges. I refused and was laughed at hung up on numerous times and even lied to numerous times. I explained I did finally get the tree working but needed to purchase additional bulbs. I was told they would send me bulbs as a curtisey which never happened. I asked if I could get a percentage off due to the time and aggravation spent on getting the one I had to work. I was told by a so called manager that the matter needed to be looked into and that she would get back to me. Which also never happened. I will NEVER purchase other items from this company again! Nor will I EVER recommend it to any one else. Since I am already stuck with this tree. The only thing I would buy again from this company are extra bulbs to have for future Christmas's so that the tree was not a complete waste of money.
By Roseanna S.
Response from Tree Classics· Jun 17, 2016
Hi Roseanna, we're sorry to hear about the experience with your tree lights as well as our customer service. We strive to deliver high-quality products and ensure that all customer concerns are properly addressed. We've found your order ID and we will try to help turn the experience around. Please don't hesitate to send us an email at [email protected]. Thank you.
I have purchased two Christmas trees from Tree Classics and they have both been exceptional..they are easy to assemble, look beautiful, and wait for years.
By Marilyn W.
Ordered the slim 6 foot artificial tree for a tight space in my living room. It fits perfect and, one decorated, looks like a real tree. Also ordered a storage bag for the tree and love that too.
By Susan