TraveloutsReviews of travelouts.com

Alan was extremely helpful, would definitely book through him again.

Bella was very patient and helpful while helping us book our flight! Excellent customer service.

DAVID WILSON TRAVELOUTS Was amazing. They are the best at customer service. Truly think highly of their service.

David Wilson, Travelouts was excellent!!

David Wilson: was extremely helpful getting my itinerary issue resolved. Fare went up but he offered me the next best option: saving me precious time and a possible stay at the airport overnight. Many thanks for kindness and caring coupled with good customer service.

I agree with Jill review---Be aware that most of these five star reviews were left by people who were on the line with a customer service representative who told them to leave a five star rating otherwise their job is in danger. This is manipulative to the consumer, and exploitative to the workers. Additionally, as the other reviews state, they attempted to bait and switch prices and flights, plus I never received the tickets even at the higher price. I cancelled my order, , but at least this unethical company won’t be getting my money OR a fake five star review.

Be aware that most of these five star reviews were left by people who were on the line with a customer service representative who told them to leave a five star rating otherwise their job is in danger. This is manipulative to the consumer, and exploitative to the workers. Additionally, as the other reviews state, they attempted to bait and switch prices and flights, plus I never received the tickets even at the higher price. I cancelled my order, changed my travel plans, and paid more, but at least this unethical company won’t be getting my money OR a fake five star review. MY RESPONSE TO BELOW: I understand you did not charge my credit card. I sent you a email saying that you had charged it, but I realized it was a different (but similar in price) expense related to this trip. It’s very unprofessional that you would reference something I said in a private email in this public forum instead of addressing it there. In any case, it is absolutely fact that I received a voicemail from one of your employees as soon as I posted a negative review pleading with me to take it down for fear of losing his job. He even offered to pay me $200 of his own personal money. I have this voicemail and I have no problems releasing it publicly to any media outlets who would like to hear it. Honestly, this entire situation has been very distressing for everyone involved. I know, however, I am not alone in having a negative experience with your company, and I feel it is my duty to expose you to other potential consumers (and frankly, employees). Just AVOID this company. RESPONSE TO ATTEMPT “TO CONNECT TO UNDERSTAND THE ACTUAL ISSUE”: There is no need for further discussion on this matter with you. What I described above is what happened. I have receipts to back it up. I’m no longer engaging with your team because I don’t interact with toxic people who I know are attempting to manipulate me (aside from calling them out, as demonstrated here.) There was no “misunderstanding” here. You just got exposed and you’re trying to do damage control.

Aidan was so helpful I made a mistake on my reservation and he got it all straightened out for me very polite