Jake was great at the very end.
Jake was great at the very end.
By Martina S.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
342 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our vision is to empower the traveler with reduce travel costs and offer a hassle-free booking experience to our customers.We offer private and negotiated airfares to our clients. If you're looking for discounted airline tickets or customized vacation packages you can find it all here with us.
Travelocase (travelocase.com) has 342 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 42 reviews with 4 stars · Clear filters
Jake was great at the very end.
By Martina S.
Sharon helped me out
By Chris S.
Rose and Sharon helped me with my booking and e-ticket.
By Anoria C.
Better description of the tickets not have carry on bags or checked bags. Jake Aaron
By Austin M.
Jake and Rose sent me the e-ticket
By Sue
The 4-star rating is a mix of our experience with Travelocase and with their staff member, Sharon! Sharon was amazing and very helpful in making sure we understood what our ticket did and didn't allow. We got our itinerary changed and feel much better about it. I think Travelocase.com needs to do a better job in advertising the details of the flights, especially when there are deals that make the flight cheaper but severely limit the options for the passengers of the flight.
By Desmond and Bash C.
Sheron helped m out my boarding pass
By Monique T.
Good. Jake was helpful in effecting my name correction.
By Ekpenriebe A.