Pity about the detail!
Booking says tickets within one week….didnt get them until day before event after composing to Travelzoo. TELEPHONE No. On booking details was unobtainable and contact forms were not responded to. Not good!
By Nigel D.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
471 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Travel Compendium team aims to provide our customers with memorable travel experiences at competitive prices by offering curated unique packages and a streamlined booking process.Through these packages, we can include more bang-for-your-buck. From the hotel to transfers, attractions to restaurants, we work with our partners to offer exclusive “extras” to our travelers at all points of the trip and offer packages that enhance your vacation at exceptional rates.Composed of seasoned travelers, we pride ourselves on the quality of the packages we offer for all budget ranges.
Travel Compendium (travelcompendium.com) has 471 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 55 reviews with 4 stars · Clear filters
Booking says tickets within one week….didnt get them until day before event after composing to Travelzoo. TELEPHONE No. On booking details was unobtainable and contact forms were not responded to. Not good!
By Nigel D.
We had a great time at ABBA VOYAGE and the hotel was excellent. We did have a problem with Evans Evans as there wasn't a taxi to take us back to the hotel after the concert. We had to fund our own taxi. Next morning I went to the Evans Evans office to complain and ask for a refund for our taxi. At first they were not keen to pay ( £51.60 ) but eventually I managed to persuade them to play ball and they admitted liability. I've had the refund from them.
By Michael C.
The trip was well organised and there were no issues. The hotel was nice and the transport was well organised.
By customer
Response from Travel Compendium· Mar 11, 2026
Dear Helen, Thank you for your kind words. We’re delighted to hear that you enjoyed your trip with us! Kind regards, ----- Rafael Customer Support Specialist
Communication was very good.
By Diana H.
Response from Travel Compendium· Mar 11, 2026
Dear Diana, Thank you for your kind words. We truly appreciate them and hope to see you again in the future. Kind regards, ----- Rafael Customer Support Specialist
Recently used Travel Compendium for an overnight stay and tickets to see ABBA Voyage, we had a lovely time, hotel was great and all went very smoothly, my only complaint would be that you don’t get a massive amount of information prior to a week or so before you go so this could be improved ie time of the show you are going to see, what time you need to be there for the coach so you can make travel plans to get to London!
By Chris S.
Response from Travel Compendium· Mar 3, 2026
Dear Chris, Many thanks for your feedback, and we hope to serve you again in the future. We are sorry about the lack of information, as we contacted you two weeks in advance to inform you about the concert and request any further information from your side, but we did not receive any feedback. Kind regards, ----- Rafael Customer Support Specialist
Everything seemed to fit together well but there were several different agencies involved which was a little confusing. The Coldplay concert itself was awesome! A fabulous experience.
By Wan Jie F.
Response from Travel Compendium· Sep 5, 2025
Dear Wan Jie, Many thanks for your kind feedback. We are happy to hear about your nice experience, and we will do our best to improve our communication in the future. Best regards, ----- Rafael Customer Support Specialist
our guide Chris was great, however, i wish he would do more as a guide (explain scene, places) when we arrive at location rather than just only during travel time on the bus. makes this just more of a transportation rather than a tour guide.
By Estela
Response from Travel Compendium· Aug 7, 2025
Dear Estela, Many thanks for your kind words. We truly appreciate your feedback regarding the tour, and we hope to continue improving our services. Best regards, ----- Rafael Customer Support Specialist
The driver was on time and helpful. However, It was stressful to not have contact with the driver prior to pick up.
By Kim M.
Response from Travel Compendium· Jul 10, 2025
Dear Kim, We’re happy to hear that your transfer went well! Regarding the emergency contact, the phone number to reach the driver is printed on the voucher that was sent to you. We're sorry that you didn’t notice it. Please don’t hesitate to reach out if you need anything else. Best regards, ----- Rafael Customer Support Specialist