After two years we have gone to another…
After two years we have gone to another audit company. TI overpaid three of our carriers to the tune of over $96000. We could never get a reason why. Thankfully our carriers are honest. Upper management was unresponsive, customer service was only good from one person. I honestly think they were trying to lose our account! (We were a grandfathered account from a firm they bought.) Dashboard could not be customized unless you paid for premium access. Run! Many other good ones out there.
By Mike F.