Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
202 reviews
TransaptionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Transaption provides Transcriptions, Translations, Interpretation & Captions services to technical, legal, medical, and business documents in more than 200 language pairs professionally and reliably.
Transaption (transaption.com) has 202 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
202 approved reviews, newest moderated first
Super helpful and fast
By Tony
Response from Transaption· Jun 4, 2021
Thank you so much for taking the time of your busy schedule to leave a Great 5-Star Review. At Transaption, we do make sure that we provide a great service may it be with your documents, or General inquiry, Our entire Team of Customer Support are here to help 24/7. Transaption Team
The service was fast and price wise is reasonable. Recommend
By TY W.
Response from Transaption· Jun 4, 2021
Thank you for the positive and great 5-star review. At Transaption, we strive to give our customers a fast, reliable, and easy experience just like yours. Thank you for taking the time out of your day to share your opinion. Please come back to us for any of your Future Legal Translation document needs. Transaption Team
Overall it was provided a good service. I found some small mistakes but nothing I could not accept it
By Anderson
Response from Transaption· Jun 3, 2021
My name is Brian, your Quality Support Manager. I am reaching out to you regarding the recent Trustpilot review that was written regarding your experience. On behalf of everyone here at Transaption I want to express our sincerest apologies for your recent experience. I want to assure you that we have workflows, processes, and queues in place to successfully manage our client inquiries and requests in an orderly and timely fashion. Rest assured we are taking the right steps to prevent this situation from happening in the future. We stand by our 100% customer satisfaction guarantee and as a result, we would like to offer you a Free revision plus a 25% off Translation service on Transaption.com to show you our commitment to setting the bar on customer service and our commitment to you. Your continued relationship with Transaption is very important to the entire team here at Transaption. Please email me directly [email protected] if you have any questions.
I Googled to find a translator from Russian to English and found Transaption. They were so helpful, answered all my questions on a timely manner. Even if i asked a question late at night they were quick to respond. Very knowledgeable at what they do. Would highly recommend everyone to use Tramsaption.
By Lilit P.
Response from Transaption· Jun 1, 2021
Thank you so much for the 5-Star review!!! We know the road to obtaining Legal translation documents can be a stressful one so, at Transaption, we strive to ensure that your experience is FAST, and EASY!!! We hope we fulfilled just that. Feel free to return to us soon for any of your Legal Translation document needs. Transaption Team
Quick accurate and within budget
By Linda L.
Response from Transaption· May 29, 2021
We love to hear that Transaption made your experience a pleasant one!!! We strive to make sure that every customer has a fast, reliable, and easy experience just like yours. Please let us know if there is anything further that we can assist you with throughout your Legal Translation needs. Transaption Team
Great service! They we’re able to return my documents within 24 hours of the initial contact. The communication was clear and quick. I would for sure use Transaption again.
By Petter
Response from Transaption· May 28, 2021
Thank you for sharing your experience and your honest words with us. We do what it takes to be number one in customer service, and I am happy to hear we are quick in our responses. At Transaption, we strive to ensure that every customers' experience is FAST, RELIABLE, and EASY!!! It sounds like your experience was just that. Please return to us soon for any future Translation document needs!!! As always, we're here if you ever need anything. Transaption Team
excellent work. I needed the translation of my birth certificate from Spanish to English and it was super fast. I recommend them!
By Daniela B.
Response from Transaption· May 27, 2021
We cannot express how grateful we are to receive this review. It's so nice to know we have client's like you that make everything we do worth while. We are so happy to assist you in your Translation needs. As always we're here if you need anything. Please recommend us to your friends and family. Transaption Team
Helpfull,honest&respictfull
By Naael G.
Response from Transaption· May 26, 2021
Thank you very much for the 5-Star review!!! Your feedback and recommendation are extremely important to us. Please come back to us for any of your future Legal translation document needs. Transaption Team
