Tradesman CEReviews of tradesmance.com

Response from Tradesman CE· Oct 22, 2026

We're sorry for the frustration you ran into while trying to create your account, Hunter. We've looked into it and see that you've since been able to access and complete your course. Our team is working on the root cause of the account creation issue so it doesn't happen to others. Thank you for letting us know!

Response from Tradesman CE· Sep 28, 2026

Hi there, we're sorry to hear your recent experience with Tradesman CE didn't meet the standard you were used to. We know change can be frustrating, and we appreciate you taking the time to share this feedback — it helps us identify where we need to improve as we continue integrating our platforms under Certus. Thank you for being a longtime user, and we hope to have the chance to earn back your trust down the road.

Response from Tradesman CE· Sep 24, 2026

Hi Jonathan, we're sorry to hear about the trouble getting your CE properly reported and the frustration with reaching our support team — that's not the experience we want for our students. We've escalated your account and license reporting issue internally, and someone will be reaching out to you directly to get this resolved. Thank you for taking the time to share this feedback; it helps us fix what's broken.

Response from Tradesman CE· Sep 18, 2026

Hi Darren, thank you for sharing this, and we're sorry for the frustration around the course completion time and refund request. We've escalated your account and refund concern to our team internally, and someone will be reaching out to you directly to make this right. We appreciate you flagging the course timing issue so we can look into it.

Response from Tradesman CE· Aug 4, 2026

Hi Bob, we're sorry for the frustration and delay in getting the Kentucky licensing information you need. We've escalated this internally to the appropriate department, and they'll reach out if any additional information is needed to get this resolved for you. Thank you for your patience.

Response from Tradesman CE· Jul 6, 2026

Hi Andrew, we sincerely apologize for the frustration and delay you've experienced. We submitted an escalation on this matter 3 days ago and are actively working with the appropriate department to get your CE hours reported and fully resolved. We understand how important this is and want you to know we're working diligently to get to the bottom of it. Thank you for your patience — we truly appreciate it.

Response from Tradesman CE· Jul 6, 2026

Hi William, thank you for sharing your feedback — we genuinely appreciate it. We're sorry to hear about the navigation difficulties you experienced, and we want to let you know that your duplicate charge has been refunded. We're always updating and improving our platform, and feedback from students like you is exactly what helps us make it better. We hope your next experience with us is a much smoother one.

Response from Tradesman CE· Jul 2, 2026

Hi Maynard, we're happy to help and we sincerely apologize for the inconvenience! We've reached out with instructions on how to get logged in and back on track. We hope to have you up and running with your course very soon!