Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
127 reviews
TradeMoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our team at TradeMore strives to create a seamless customer experience that empowers people to unlock the value of used devices in a sustainable manner. We believe that an older device has more value being re-purposed out in the world than sitting in a drawer collecting dust. Our goal is to extend the life-cycle of technology, while reducing the impact on our environment and passing the value onto our customers.
TradeMore (trademore.com) has 127 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 79 reviews with 5 stars · Clear filters
I was so pleased at the quick turn-around for my trade in. This company does what it promises to do.
By Dr. Adrienne C. M.
Response from TradeMore· Jan 30, 2020
Hi Dr. Adrienne C. Morton, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with us. We strive to make our trade-in process quick for our customers.
They were great, with everything
By Amanda G.
Response from TradeMore· Jan 16, 2020
Hi Amanda, Thanks for sharing your review with us. We are so grateful for your kind words. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Trademore
I've been using them since October 2018 and have no complaints and I mail them MANY devices. If i don't receive a payment they escalate and I receive it 1-2 days and if they feel the phone is worth more, they give me more. Very trustworthy
By Kimberly Hammock M.
Response from TradeMore· Dec 20, 2019
Hi Kimberly, thank you so much for taking the time to share your experience with us. We greatly appreciate you being a valued customer for Trademore.com with multiple orders. Best Regards!
Dealed with them many times, very good phones. Thank you, Trademore
By Jamie H.
I was selling a phone that I couldn’t use because the ringer constantly turned itself on and off and they said I would get $50 initially which I was already excited about. The package came super fast and I shipped it back to them no problem. I just got paid and I got $91!!!! That’s so amazing that they gave me more than I expected. I will be using this site in the future and recommending to friends.
By Kalin G.
I never post reviews but I got such excellent service I wanted to share my experience. Sent quotes in for three old phones, two of which had broken glass faces. I was quoted $72 for an iPhone 6s and got $129 instead. Quoted $5 for a Samsung JV7 and got $15. Money went straight in my paypal and was sent notifications via email about it all. Very easy to deal with. Highly recommend!
By Nicole
I was skeptical about sending my pristine iPhone X to this seemingly new company. They really didn't have many reviews online and the reviews they did have seemed negative. However, I got a quote for my iPhone X on 1/2/19, received the free box to ship it to them on 1/5/19, shipped it out 1/7/19, signed up for email notifications to know when it was delivered (which was 1/11/19) and received payment via PayPal the next day, 1/12/19 with the exact amount I was quoted! Very fast and accurate service. They provided the highest quote for my phone in comparison to other trade website as well. Highly recommend!
By Clara
