Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
279 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Trade-In My Tech, we pay out cash for all things tech including cell phones, tablets, laptops and smart watches. Selling your old, new or broken items is Fast, Free and Easy. Get a Fast offer quote, Ship it to use for Free, then get paid Easily for your Tech! Find out why thousands of customers have used our services and trusted us to give their old tech new life.
TradeInMyTech (tradeinmytech.com) has 279 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 17 reviews with 2 stars · Clear filters
It takes a lot longer to get paid than the other websites. Also, I am receiving less money than I was originally expecting. I only accepted the new offer only because I did not want to go through everything again. I’m still waiting for the check to come. In conclusion, I will not be a returning customer!
By Customer N.
I got ripped off for 2080 super card. Those cards were between $700-$1100. That's how much I wanted to get back!
By customer
Do not recommend.
By customer
To be honest I was going after the highest offer for my Galaxy S10 and I made some mistakes in my evaluation of the phone and basicly they did what they said they would. My issue was with the damage assesment of the phone . They found what looked more like dust then damage the only reason I took the offer was by the time I had it shipped back I would have been about what all the other sites were offering. Moral to the story is dont let the $$$ signs make your decision do more research than I did .
By Thomas
I think my unused surface laptop 2 was in mint condition; just didn't use it. They offered $350. I sent it, they said it was scratched up and reduced the price to $300. I told them to cancel the transaction. I've changed my mind. Thus far they've refused and paid me the original money. I canceled and want my device back.
By Gary S.
Response from TradeInMyTech· Dec 19, 2020
We are sorry for your experience. We provide guidelines of condition on our site. This item had damage and was not in the mint condition. We provide images and description as to why the change in pricing. We ended up honoring the original quote due to minimal damage. Thank you for using TradeInMyTech.
Poor communication; lack of clarity around PayPal payment (seller is required to pay fee to receive payment); no confirmation of which email address is used for PayPal payment. All around "okay" experience; wouldn't use again.
By Disappointed C.
Response from TradeInMyTech· Dec 19, 2020
Thank you for your review. We try our best to describe the condition on our site. If there is damage found to change the condition, we provide images and reasoning to why it changed. We allow for free returns if the quote is not acceptable. We state on our site that PayPal charges a fee for using their service. We offer check and Amazon gift card which does not have a fee. Thank you for using TradeInMyTech.
Previously, I was very impressed with your team. However, lately what should be characterized as good is dropped to fair in my opinion. Additionally, when sending questions, your response times are days out, if I get one at all. I hope this improves. Right now, I'm quite disappointed.
By Imadechanges
Response from TradeInMyTech· Dec 19, 2020
We apologize for your experience. If we find heavy damaged including dents or scratches on the device, it would fall into fair condition. We offer return shipping if the new quote is not acceptable. Thank you for using TradeInMyTech.
I decided to try this company and I am not very satisfied with their policy. Of all the questions pertaining to the condition of my ipad no mention was made of an engraving on the case. My ipad was flawless otherwise and in perfect working condition. Not long ago I purchased a reconditioned ipad and no mention was made that it was engraved with a couple's names. I would suggest that the company mention this in their questions about the condition. My offer was reduced by 50$ because of this.
By Bill M.
Response from TradeInMyTech· Sep 2, 2019
We are sorry you weren’t pleased with your transaction. We strive for customer satisfaction. We fully inspection any item received to verify they are functional and in the condition selection. If we find a discrepancy, we provide evidence of our finding with our new quote. The best way to receive an accurate quote is to accurately describe your device. If a quote is not acceptable to you, we offer a free return of the device. We apologize you were not satisfied with our service, however we tried our best to satisfy you as a customer and provide our best service. We value your business and hope we can serve you again.
