Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
279 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Trade-In My Tech, we pay out cash for all things tech including cell phones, tablets, laptops and smart watches. Selling your old, new or broken items is Fast, Free and Easy. Get a Fast offer quote, Ship it to use for Free, then get paid Easily for your Tech! Find out why thousands of customers have used our services and trusted us to give their old tech new life.
TradeInMyTech (tradeinmytech.com) has 279 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 38 reviews with 1 star · Clear filters
I have not been paid yet. Supposed to get paid by Zelle, order says completed but have not been paid yet.
By customer
Response from TradeInMyTech· Nov 15, 2022
Payment was sent to customer in the amount of $460 to their Zelle account on file on 11/8/22. Proof of payment was provided to customer via email.
After submitting my device to TradeInMyTech, I was contacted with a new offer which I accepted. However, the payment I received was below the amount quoted. I reach out to customer service via email and was told that they paid me the amount I should receive. I questioned why it was below the “New Quote” they emailed me, but never heard back. I believe they should honor the amount they quoted, rather than a “bait and switch” con.
By David R.
Response from TradeInMyTech· Oct 9, 2022
We are sorry you feel that way. We provided images of the damage on the device and our quote was adjusted accordingly that matched our website's quote. Payment was accepted and processed.
Honestly i am not happy with service i traded in new like laptop for which i was promised 500$ but they found out trivial issues and reduced price to 350 for new latest laptop; i will never do business again
By customer
Response from TradeInMyTech· Sep 12, 2022
Customer said item was brand new but item received had signs of use on the casing and was without box and charger. We provide images of any discrepancies in condition that result in quote changes. The quote change was accepted by customer and processed.
Sent my phone in and never got payment. DO NOT USE THEM! Sent an email and they said they would mail out a check. After a month I sent another email and now they are not responding. Looking into getting legal help.
By Nan H.
Response from TradeInMyTech· Aug 11, 2022
Proof of payment was provided to customer after check never arrived. Check was deemed to be lost in transit and reissued.
Got offer for 177. Got there over a week. Countered offer to 152 saying cracked near charging port and screen bulching with pictures. Surface duo is not even mine in the picture. I accepted the counter offer to avoid the return hassle and probably making me pay for shipping. And also getting a broken device back. My device got original case and no screen protector on it and no crack.
By customer
Response from TradeInMyTech· Aug 11, 2022
We provide images of any discrepancies in condition that result in quote changes, with this item having a cracked frame near the charge port that was not mentioned but there was no issue with the screen that you are saying. The quote change was accepted by customer and process.
Crap customer service, phone number is just forward to VM and you can never speak to a love person; email is just as crappy, I had to leave a threatening VM before they would reply to my email. It was supposed to take a week from time of receipt to receive the funds according to their processing times but it took 3 weeks, 4 calls, and three emails before the trade was processed. This place is trash, do yourself a favor and trade your devices with a company who’s responsive and sticks to their timelines.
By Neveragain
Response from TradeInMyTech· Aug 11, 2022
This order was received on 6/28/22 and payment was sent 7/8/22, which was not a 3 week period. We experience delays around holidays and appreciate your patience around these times. We respond to all communication in a timely manner and process all orders on a first-in first-out basis.
Gave me a low ball offer then claimed that the brand new in the box phone directly from Samsung had damage and lowered the offer even more.
By customer
Response from TradeInMyTech· Aug 11, 2022
We provide images of any discrepancies in condition that result in quote changes, with this item having scratches on the back of the phone. This item was a replacement from Samsung, which are not brand new devices and often refurbished. The quote change was accepted by customer and payment was process.
I sent a brand new device, it took for ever to complete the transaction, and you deducted some value from the original offer. I wish you the best if corp. decide to make better business with consumer. Not rip off please. Jorge
By Jorge
