The lady on the phone was so nice and…
The lady on the phone was so nice and respectful to us.
By Elaina E.
Response from toystonight.com· Apr 14, 2023
Thanks so much, we really appreciate your comments and review.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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98 reviews
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toystonight.com (toystonight.com) has 98 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
98 approved reviews, newest moderated first
The lady on the phone was so nice and respectful to us.
By Elaina E.
Response from toystonight.com· Apr 14, 2023
Thanks so much, we really appreciate your comments and review.
On time delivery
By Sam
Response from toystonight.com· Apr 14, 2023
Thanks so much for the 5 star review
The company failed to delivery on the they agreed upon. As I wouldn't stay in Miami long enough to receive the late delivery, I asked the company to cancel the purchase and refund me. They did it promptly and someone from the company called me to check if everything was fine and to apologize for the inconvenience. Fair enough. Accidents happen. I am happy with this "happy ending". The company proved to be trustworthy and I will do business with it again.
By Anuar N.
Response from toystonight.com· Apr 14, 2023
We apologize for the inconvenience you experienced with our delivery service. We understand that you did not receive your order and we have issued you a full refund. We take customer satisfaction seriously and strive to provide the best service possible. We have processed your refund and it should be reflected in your account within a few business days. We will work to improve our communication methods and ensure that our customers are informed of any changes or delays in their delivery. Thank you for bringing this issue to our attention and for giving us the opportunity to improve our services. We hope to have the chance to serve you again in the future.
Great overall service.
By Frank L.
Response from toystonight.com· Apr 14, 2023
Thanks so much for the 5 star review
Worst company ever.
By Jkn
Response from toystonight.com· Apr 14, 2023
I'm so sorry you had a bad experience with our company. As the owner of the company I'd like to know more about your experience so that I can make sure no one else has the experience you have had. Please write to me at [email protected]
The salesperson was very attentive to me as it was my first time and ordering so line was east Y
By Sharon
Response from toystonight.com· Apr 14, 2023
Thanks for the 5 star review
The customer service from staff was great. The worker was helpful and kind. But we weren’t sent an item that we paid for.
By Lauren
Response from toystonight.com· Apr 14, 2023
So sorry you had a bad experience. Please write to me at [email protected] so that I can get more details.
Great experience. Products are nice and high quality and customer care was outstanding. Thank you!
By Maya W.
Response from toystonight.com· Apr 14, 2023
Thank you for the great 5 star review