Deletes customer reviews
Ordered some lamps. Lamps are fine. Communication was a mess with TOV, who sent me an email letting me know my order was shipped after I received them. I also tried to inquire if they had a showroom near me (the website says they do but the link to the address was broken), and couldn't get a straight answer. Their website has almost zero customer reviews. I left a 4-star review for the lamps, it was never posted online but the company replied to me by email? I left another review, this time with 5 stars (but not a 5-star text) and it was immediately posted, but they've since deleted it. When I replied to the original email to ask if they delete reviews I received a generic "We'll take your feedback into consideration" reply. This feels like shady behavior. Just remove the review section on your website if you don't want customers weighing in.
By Zoe P.

