Very helpful in planning my flight
Very helpful in planning my flight! Rachel Brown is very good at what she does and quite helpful and has great customer service knowledge.
By Glenn S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
203 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tourcruiser are a Online Flight Booking Agency in America giving a ‘best as far as a class can tell with the objective to be ‘ America‘s Flight Booking Agency or Travel Planner.
tourcruiser.com (tourcruiser.com) has 203 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
203 approved reviews, newest moderated first
Very helpful in planning my flight! Rachel Brown is very good at what she does and quite helpful and has great customer service knowledge.
By Glenn S.
I was just helped a great deal I really appreciate the service that was given to me
By Toney
Call was very quick and easy and Russell gave me the information that I needed respectfully very nice service!
By Skye E.
V I C T O R W A S J U S T G R E A T ! ! ! Mrs. Karen VerDuft
By Karen V.
I'm told I get a 5.00 discount for a positive review. I'll take the loss and give an honest one. Next time book directly through Southwest. It was never made clear they are not SW. Then I was told SW doesn't fly out of Midway. Altogether 40 minute process.
By Jo
Rio was very helpful and patient with me in my time of need! He was very helpful and helped resolve my issues i had with my flight
By Betty
Good customer service,fast, friendly, professional.
By jency A.
This review is concerning Rachel Brown she was more than helpful and courteous in arranging and confirming my families reservations, a very impressive representative.
By Ruby Bond for Rachel B.