Brian was responsive
Brian was responsive, understanding, and helped me to pick the right machine.
By Susan R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
150 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Panasonic Toughbook Rugged Laptop Experts
Tough Outlet (toughoutlet.com) has 150 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 141 reviews with 5 stars · Clear filters
Brian was responsive, understanding, and helped me to pick the right machine.
By Susan R.
Brian, the marketing director was very helpful in clarifying/editing the quote I received to ensure my order was going to meet my intended objectives. Service received from my initial quote request was very prompt and exceeded my expectations. Didn't expect this level of customer service!
By Emmanuel J.
Excelente service
By Salomon B.
Brian is the best! He patiently answered all my questions about the CF-54. I also could not find a better deal for this model with the upgrades I chose anywhere!
By G.Newman
Great customer service
By Corbin
Brian could answer all my questions.
By Myron F.
Brian was awesome and knew exactly what I needed. Thanks so much!
By Trudy K.
Brian is the best. Couldn’t ask for better customer service
By Thomas W.