Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
420 reviews
Tougher Than TomSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
All natural family owned pest repellent company providing safe and effective products to keep families safe
Tougher Than Tom (tougherthantom.com) has 420 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
420 approved reviews, newest moderated first
Easy to use. Effective. Wish my budget were bigger and I'd use it more often. We use the TNT product.
By Bliss
Response from Tougher Than Tom· Sep 20, 2023
Thank you for being part of the Tougher Than Tom Family! We sincerely appreciate your support
These packets, due to the fragrance, are mice repellents. No more mice in my basement since started using them 2 years ago. The garage is another matter! .
By Wendy H.
Response from Tougher Than Tom· Sep 20, 2023
We love to hear success stories about our Mice Eliminator! Thank you so much for being part of the Tougher Than Tom Family.
Great customer service and their product works well
By JAMES D.
Response from Tougher Than Tom· Sep 20, 2023
Thank you for being part of the Tougher Than Tom Family! We sincerely appreciate your support and we are always here to help!
I had tried professional sprays for mosquitos. So pricey and still was eat up by mossies!!!! I’ve been using tougher than Toms mosquito Pails for several months. I see a few mosquitos but very few!!! I replace every month and can be in my yard and not eaten alive!!!
By JustAnswer C.
Response from Tougher Than Tom· Sep 20, 2023
We love to hear success stories about our Mosquito TNT! Thank you so much for being part of the Tougher Than Tom Family.
I have not been bitten by a single mosquito this year thanks to this wonderful product. It works flawlessly. I live in the U.P., near a forest, on half an acre. It protected the entire property. Brilliant!
By Susan R.
Response from Tougher Than Tom· Sep 18, 2023
We love to hear success stories about our Mosquito TNT! Thank you so much for being part of the Tougher Than Tom Family.
Sorry, but this just doesn't work. I've been using for months and have bought several refills and it doesn't do a thing in South Florida to reduce the mosquitos in my yard. I was hopeful but I'd tell you don't waste your money
By Darrin T.
Response from Tougher Than Tom· Sep 25, 2023
Darrin, We tried to reach you again and honored the money back guarantee as you have requested. We just want to make sure you received the refund and if you are getting our messages.
The product doesn’t work. The guarantee is too short and it is impossible to know the product doesn’t work until the guarantee is over. They say it is your fault it doesn’t work to try to avoid accountability. Not an real guarantee.
By Thomas G.
Response from Tougher Than Tom· Sep 21, 2023
Thomas, We have tried reaching out to you to troubleshoot why the product might not be working for you but we haven't heard back. Please give us a call at (413) 400-0067 or email our support team with your phone number so we can speak =)!
Simple. I hate being bitten by mosquitoes. In 71 years I have been bitten a lot. Since trying this product back in the spring, I have been able to sit on my front and back porch without being bitten. Then it happened. I hadn’t changed it out in about 2 months. Finally had a cooler night where we could sit out on the porch. Got bit a few times, got on the phone and reordered online. Had the refill in a couple of days and now can sit out again. Thank you.
By James L.
Response from Tougher Than Tom· Sep 7, 2023
We love to hear success stories about our Mosquito TNT! Thank you so much for being part of the Tougher Than Tom Family.
