Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
19 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Boston, reach your health and fitness goals with our healthy and nutritious meals delivered to your door. 💥
Tough Cookies Meal Prep (toughcookies.co) has 19 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
19 approved reviews, newest moderated first
The meals are quite good. I haven't lost weight yet though. The only downside is that you have to scan a QR code to get the heating instructions, which is fine if you have your phone charged and near you when you are ready to eat. Still, I like the service. I also would like a bigger selection for meals, but so far, so good.
By Lisa S.
It's really good. Firstly, there isn't any industrial type taste like there was in the Factor meals. secondly, the ingredients are fresher and in more appealing combination than Thistle. Third -- the calorie counts and macros are healthier than Cook Unity. It's fresh food that tastes like a good friend made it. My only quibble is that for the chicken enchilada, they need to include a small serving of salsa or something else "wet" (not just the sour cream) because the inside is a little dry.
By Happy Customer in B.
We've only been using Tough Cookies for a couple of weeks, but already notice a huge difference from other companies. The food is very high quality and tasty and the customer service is excellent! I reported a problem with our first delivery and someone reached out and CALLED ME within minutes and the problem was resolved that same day. Prices are very reasonable for meals that only need to be reheated.
By S R.
Finally found a great meal delivery service! Good quality, easy to prepare meals, and good sized portions!
By Eric
Such a great food service. Simple ordering method, perfect portions for a person who usually eats a lot of food, always fresh and always changing their menus! Blows hellofresh, every plate, etc. out of the water.
By Erik C.
The meals are very flavorful but feel really healthy, which is exactly what I want when I don’t have enough time to cook. The delivery process is great, and I love that you can skip weeks if needed. Highly recommend
By Grace M.
Tough Cookies is delicious !!! They have so many food options to choose from making it easy for anyone to pick something they like. The service from customer service to delivery was amazing. Try out Tough Cookies for food that’ll make eating healthy easy!
By Caitlin D.
Every single meal has been so delicious - really diverse menu w so many options on proteins. Easy to track macros & calories w the info on top of the lid. It’s hard to find healthy, flavorful & easy meal deliveries. They also are mindful with packaging as well as use cooler bags which you leave out to be recycled with the next delivery!
By Sammy N.
