Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
76 reviews
Toucan FaxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Toucan Fax is an online fax service that provides dedicated fax numbers to customers that need to send and receive faxes from anywhere in the world. Our USA-based team of fintech professionals and engineers behind Toucan is committed to delivering a fax product that you can confidently rely on, backed by exceptional customer support that's here 24/7, 365 days a year. What makes Toucan different? Our unwavering dedication to providing world-class service is rooted in the belief that we work for you, our customers. The Toucan difference isn't just one thing—it's everything! Whether you need a new fax number for your business or just want to send and receive a few faxes, Toucan is here to make it easy with no long-term contracts. And with our 7-Day Risk-Free Trial, you can sign up for Toucan with confidence, knowing that you'll get a full refund if you're not happy. That's a guarantee!
Toucan Fax (toucanfax.com) has 76 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 74 reviews with 5 stars · Clear filters
The team went above and beyond to support when I reached out for support.
By Cinthya S.
Response from Toucan Fax· Feb 5, 2025
Thank you for your recommendation, Cinthya! We take pride in our customer support, and our team is always here to help. Feel free to send us an email at [email protected] if you ever have any questions or comments in the future. Wishing you all the best!
These folks actually respond! Customer service is great and the price is so much better than my old fashioned land line fax cost.. and they ported my fax number so I didn't have to contact a zillion folks with new fax number.
By Andrea L.
Response from Toucan Fax· Jan 8, 2025
Hello Andrea! We're glad we were able to port your existing fax number over to Toucan, and hope you enjoy saving money each month by using our online faxing service! As always, we take pride in our customer support and really appreciate your feedback and comments. Feel free to send us an email at [email protected] if you ever have any questions. Thank you again for being a valued member of Toucan. All the best!
very good company. excellent customer service, very prompt
By ASHOK S.
Response from Toucan Fax· Jan 8, 2025
We truly appreciate your feedback, Ashok! Thank you for being a valued member of Toucan. We take pride in our customer support, and our team is always here to help! Feel free to send us an email at [email protected] if you ever have any questions or comments in the future. Wishing you the best!
I can't say good enough about this company. I recently changed my fax provider to Toucan Fax and ported my old fax number. The port process wasn't smooth due to my other provider (the one I am leaving) canceled my account earlier than expected. There were many exchange emails back and forth from Toucan Fax and giving me live updates of the port status, and finally, I got my old fax number ported successfully. Thank you, Touch Fax! I wish I knew your company years ago....
By Mary S.
Response from Toucan Fax· Jan 3, 2025
Hello Mary! We're glad we were able to port your existing fax number over to Toucan, and hope you enjoy our online faxing service! As always, we take pride in our customer support and really appreciate your feedback and comments. Our team is always here to help! Feel free to send us an email at [email protected] if you ever have any questions. Thank you again for being a valued member of Toucan. All the best!
I am more that super pleased with this service. They have real humans that respond to my emails within a day or less. I am so glad we are transferring our business to this company. Where we were did not provide this great customer service Toucan Fax provides. Highly recommended!
By Nina H.
Response from Toucan Fax· Dec 17, 2024
We truly appreciate your feedback, Nina! When we say our support team is here 24/7, 365 days a year, we mean it. Our team is always here to help! Feel free to send us an email at [email protected] if you ever have any questions or comments in the future. Thank you for being a valued member of Toucan. Wishing you all the best!
Helpful and supportive! I will definitely recommend it. I have a couple of months now using Toucan fax, and everything works great. Support team is very helpful and friendly. Thank you
By Dayana J.
Response from Toucan Fax· Dec 17, 2024
Thank you for your recommendation, Dayana! We take pride in our customer support, and our team is always here to help. Feel free to send us an email at [email protected] if you ever have any questions or comments in the future. All the best!
My husband and I recently got Toucan Fax and it was easy to get setup and the price was really great. Had a few questions about the service and their customer service answered them right away.
By Marybeth
Response from Toucan Fax· Nov 4, 2024
Hello Marybeth! We're glad to hear you're enjoying our online fax service! If you ever need us, just send an email at [email protected], and we'll get back to you asap. We're here 24/7, 365 days a year. Wishing you the best!
Really easy to get setup and going. Customer service was great too and answered all of my questions quickly. I would recommend this to anyone looking for an online fax service.
By Tyler R.
Response from Toucan Fax· Oct 31, 2024
Thank you for your recommendation, Tyler! We take pride in our customer support, and our team is always here to help. Feel free to send us an email at [email protected] if you ever have any questions or comments in the future. All the best!
